GENERAL SUMMARY
Performs a variety of clerical and administrative duties such as creating correspondence, maintaining Calendars, compiling complex reports, creating graphic presentations, filing, and answering telephones. Duties may involve access to confidential and/or sensitive information. Works independently to prioritize work and deadlines. Determines methods and procedures to use to resolve problems. Serves as an information resource concerning the departments policies and procedures.
ESSENTIAL RESPONSIBILITIES
- Uses a variety of software packages to draft routine and non-routine correspondence for manager’s review. Proofreads and checks materials for spelling, grammar, layout, and punctuation, making changes as appropriate. This may include assignments of a confidential and/or sensitive nature.
- Screens telephone calls, refers to the appropriate staff member. Takes and relays messages; greets visitors.
- Reviews manager’s incoming mail and electronic mail; drafts responses for manager’s review or refers to appropriate staff member.
- Researches, compiles, and formats complex information into databases and spreadsheets. Verifies data for accuracy and completeness. Compiles information for inclusion in complex reports.
- Organizes meeting logistics. Prepares meeting materials such as agendas, timelines, reports, and presentations. Transcribes and distributes meeting minutes.
- Assists with the preparation of presentation materials including creating, proofreading, editing, and printing.
- Under the direction of department management, coordinates a variety of multiple ongoing projects, such as negotiating work space, procuring data and/or telecommunications equipment, furniture, and supplies.
- Establishes and maintains files and records.
- In manager’s absence, ensures that all departmental administrative matters are handled appropriately.
- Interprets standard department policies and procedures in response to inquiries. Communicates information to management.
- May maintain calendars, arrange appointments, meetings, and travel itineraries.
- May provide back-up support for the Receptionist.
- May provide training to other non-exempt personnel.
- Performs other duties as required.
Qualifications:
JOB SPECIFICATIONS
- High school degree or equivalent.
- Previous (3-5 years) administrative/secretarial or related experience required.
- Ability to interact with all levels of internal and external personnel.
- Ability to maintain confidentiality.
- Ability to effectively coordinate multiple projects.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Expert knowledge of standard corporate software packages.
- Skills testing as appropriate.
- Word processing speed: 60-70 wpm when appropriate.
Coventry Health Care is an Affirmative Action/Equal Opportunity Employer, and we are committed to building a talented and diverse team.
Job: Administrative Support Workers
Primary Location: St. Louis, MO, US
Organization: 24000 - CHC of Missouri
Schedule: Full-time
Job Posting: 2012-12-17 00:00:00.0
Job ID: 1212651