DIME analysts maintain the Kaiser Permanente Northwest Region's data marts and production reports. The Business Systems Analyst II plays a critical role the process primarily focusing on user alignment with our business intelligence and reporting tools. This involves translating business rules into system configuration, understanding how data is created, and administration of systems. Improves health care delivery by demonstrating great communication and collaboration skills with business customers and managers, data and reporting team members, and IT infrastructure.Provides technical support to maintain business systems, ensuring that KPNW business information needs are met. Develop straightforward business systems according to specifications.
Essential Functions:
- In collaboration with KPIT and business clients, maintain information applications to meet business requirements.
- Participate on project teams to develop/enhance business information systems.
- Ensure integration with other business applications, and consistency with established data/information standards.
- Work collaboratively with operations and KPIT staff to implement workflow or system improvements necessary to meet business information needs and user requirements.
- Apply business area and system knowledge to research and remediate system problems.
- Develop and maintain system documentation including but not limited to business specifications, process flows and desk procedures.
- Coordinate/conduct user acceptance testing, to ensure application meets business requirements and supports efficient workflow.
- Develop user documentation and related materials. Assist with user support and training as needed.
- Participate in periodic review to identify application improvements needed to support evolving business needs.
- Following specifications, develop or enhance applications that combine data from existing sources, tailored to specific user groups and business needs.
- Develop system documentation.
- Ensure consistency with established data and application standards.
- Information analyst duties, e.g., conduct analysis and make recommendations to business unit based on findings of analysis.
- Data analyst duties, e.g., help define business rules applicable to the development of the application.
- Perform other duties as requested.
Qualifications:
Basic Qualifications:
- Three (3) years of relevant analytical/business system support experience.
- One (1) year of experience with current software, listed.
- Five (5) years of analytical experience at KPNW, preferred.
- BS/BA degree in a quantitative or technical discipline, or equivalent knowledge and experience.
- Familiarity with relevant service delivery/insurance/finance business units.
- Proven team skills including the following attributes: efficient, collaborative, candid, open, and results-oriented.
- Process flow and desk procedure development and documentation.
- Development of business specification documentation.
- Proficiency in the use of current software and exposure to SAS/SQL, Oracle, or Teradata or clinical information systems and Microsoft Office including Visio.
- Proven ability to conduct, interpret and communicate quantitative/qualitative analysis.
- Ability to support formal training programs for system users.
- Strong interpersonal and communication skills (1:1, peer, multi-disciplinary group, presentations, written).
- Expertise in assigned business unit (service delivery, insurance, finance), preferred.
- Specific and broad knowledge of KPNW operations and relevant business systems and data sources such as KP HealthConnect Hyperspace and Clarity, preferred.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.