This position is an excellent opportunity as an IT Application Support Services System Engineer position for an individual with experience as a Cerner Millennium support team member in a complex systems integration and production support environment.
Essential Functions:
- Responsibility for directly supporting a Cerner Millennium PathNet laboratory information system.
- Working with a team of clinical support analysts based locally, and also additional support staff resources based in other states for inter-regional on-call support rotation.
- Ability to influence and build partnerships with multiple national and local IT and business and medical provider group teams.
- Under the management direction of the Director for Application Support Services, the Application Support Services System Engineer will have responsibility for application production support to include incident management, problem management and change management for the Northwest region's Cerner Millennium clinical laboratory information system.
- Support of authorized projects in order to meet project deliverables on time and within budget; recommend appropriate training for support staffs' training plan development and completion; work with IT and business clients to ensure clarity of system and change requirements and to provide status of project work on a timely basis.
-Integration support skills and the ability to understand complex interfaces, middleware, and end to end impacts of modifications to a variety of healthcare, insurance, and financial application products will be required.
Qualifications:
Basic Qualifications:
-Bachelor's degree in Computer Science, Medical Technology, Healthcare, related field, or equivalent experience.
-8+ years in Cerner Laboratory Information Systems at the System Engineer level
-8+ years of technical experience in a fast paced, Information Technology Organization consisting of a combination of staff and contractors.
-5+ years experience supporting or implementing clinical laboratory information systems is required.
-Experience installing and maintaining a Cerner Millennium System at the Cerner System Engineer level
-Demonstrated ability as a functional expert and a technology leader.
-Ability to workindependently
-Demonstrated ability to provide superior customer service
-Strong analytical ability and interpersonal skills to communicate with clients, other IT staff and vendors.
-Strong system analysis and design skills
-Implementing and managing transformation and change
- Ability to develop strong working relationships
-Effective communications, both orally and in written form
-Flexibility and adaptability
Preferred Qualifications:
- Knowledge of Kaiser's business across all infrastructure areas.
- Master's degree or equivalent experience.
- Technical certifications preferred and/or required, where applicable.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.