Senior Business Analyst-Peoplesoft Security
Kaiser Permanente
Oakland, CA
Responsible for identifying and documenting business processes through interviewing clients and reviewing and analyzing existing systems and processes. Articulates interrelationships and recasts business flow into system specifications. Conducts gap analyses to document discrepancies between business requirements and system capabilities. May develop project plans and ensure plan adherence. As system development progresses, may have input into reporting requirements/report development, user interfaces, and coordinates or conducts UAT and the final evaluation of the system solution. Serves as liaison between line business (client) and the IT organization.
Essential Functions:
- Collects and researches specific client requirements for projects, identifies requirements, and gathers workflow data and basic system and reporting specifications.
- Develops, implements, and supports common business processes and tools.
- Recommends basic alternatives to address problems.
- Project planning and execution: participates in project management process, including participating in project meetings.
- May document issues, action items, user requirements, or deliverables from project meetings.
- Performs a variety of project related activities, including analysis or preparation of documentation and presentations.
- Accomplishes all work within established methodologies and standards.
- Provides 2nd and 3rd tier application support for assigned application(s).
- Monitors production batch and ad hoc jobs as required to ensure proper functioning and completion of business operations.
- Researches and resolves technical and functional issues according to defined prioritization/severity scheme.
- Influences client and gains commitment to changes required.
- Account Management: Manages relationships with assigned customers/internal clients.
- Identifies opportunities for business or process improvement.
- Makes associated recommendations and implements as appropriate.
- Responsibilities impact the achievement of department objectives, including project deliverables and project timelines at the team level.
- May impact at the departmental level.
- Influences the development of functional objectives.
- Involves interpreting and analyzing established concepts.
- Exercises independent judgment to make decisions for less defined issues and develops methods and techniques for obtaining solutions.
- Requires moderately complex decision-making.
- Develops solutions to complex problems.
- May refer to established precedents and policies.
- Requires significant analysis to develop solutions for complex problems.
- Maintains customer focus and positive client relationships.
- Drafts and prepares a variety of communications documents, including customer presentations; may assist in or deliver presentations to customers.
- Interacts with departmental managers (senior managers) internally and externally.
- Provides professional/technical guidance to team members.
- Influences others regarding existing concepts, processes and/or methodology.
- Participates in determining objectives of assignment.
- Works under limited direction.
- Plans/schedules job activities to work toward accomplishing set objectives.
- Work is reviewed by management at key intervals for advice and guidance prior to completion.
- Provides periodic, informal work guidance/direction to, and training of, team members with less experience.
- Assume other duties as required.
Qualifications:
Basic Qualifications:
- Minimum of five (5) to eight (8) years of related professional experience.
- Bachelor's degree or equivalent experience.
- Complete understanding and application of concepts, techniques and standards in general business analysis, as well as IT principles and practices.
- HRIS automation experience(Peoplesoft 8.3 or higher preferred)
- Skills required: Analysis/documentation of processes, methods, solutions, etc.
- Interpretive - translates business processes and requirements into system specifications.
- Broad-based knowledge of information technology and applications.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.