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Ryder System Inc.

Service Manager


Job Information

Posted:

Thursday, December 27, 2012

Modified:

Tuesday, February 12, 2013

Division:

Service Manager

Location: 

Hayward California USA

Job ID:

22783 (Ryder System Inc. Job ID)

HireDiversity Job ID:

3535828

Job Text



Position Description: The Service Manager position will be responsible for the management of maintenance personnel within assigned branch or branches.


Requirements:

  • High school diploma or GED required.
  • Minimum of 7 (seven) years of industry related experience required.
  • Minimum of 2 (two) years of managerial experience required.
  • Minimum of 9 (nine) years work experience required.
  • Additional Requirements: - 5 (five) years of supervisory experience preferred.
    - 7 (seven) years of technical experience preferred
    - Proficient PC skills to include Microsoft Office
    Knowledge of P&L preferred
    - Candidate must possess
    - Knowledge of execution of performance management process, and basic understanding of business finance.
    - Ability to select, train and develop High caliber personnel
    - Must exhibit strong ability in communication, leadership and hands-on mechanics and customer service.
    - Candidate must have strong interpersonal skills, Ability to manage multiple tasks and the Ability to act independently.

    Responsibilities: Specifically the Service Manager will be held accountable for the following at each Ryder shop:

  • Manage the Preventive Maintenance Process
  • Inventory management
  • Safety and EPA compliance
  • Customer/driver interaction and service
  • Facility maintenance including all shop tools and equipment
  • Review, analyze and track maintenance measures
  • Create action plans for continuous improvement
  • Ensure Shop Management System (SMS) is maintained
  • Ensure maintenance of all files required to meet and/or exceed government requirements.
  • Quality assurance of work performed/deliverables
  • Financial forecasting and cost control related to maintenance
  • Manage running costs and maintenance overheads
  • Ensuring and maintaining customer satisfaction
  • Ensure a safe and productive operation through proper implementation and administration of company policies and procedures.

    Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
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