The scope of the Programming/Analysis family includes development and production support responsibilities. Development work is typically creating new programs/applications to support a business need. The process is typically project-based and involves all aspects of the project life cycle from inception to implementation. This work may be conducted internally or through a vendor-supported program/application, and work may include ongoing maintenance of the program/application. Production support work is focused on maintaining and/or supporting existing programs/systems. Work is typically centered on enhancements to the existing application/system and responding to user/client problems and issues with the application/system.
Essential Functions:
- For development, time is spent coding with direction to meet client/user specifications or routine maintenance activities (running error reports, monitoring online and batch systems, installing packages).
- Conducts system/unit testing with direction.
- Provides basic client/user support, typically through tickets from the Help Desk, and escalates any non-routine problem.
- May support implementation of new program releases or updates through assigned tasks.
- May assist in basic analyses for efficient program/application solutions which support client business processes and functional requirements.
Qualifications:
Basic Qualifications:
- Bachelor's degree in related field and/or 4 years of equivalent work experience.
- A minimum of 2 years of experience in development of new programs/applications or maintaining and/or supporting existing programs/systems.
- Some knowledge of policies, practices and systems.
- Limited use and/or application of basic information technology and programming principles, theories and concepts.
Preferred Qualifications:
- Technical certifications preferred and/or required, where applicable.
- Helpful to know some programming language(s).
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.