HireDiversity

Zug, CH

Sales Development and Training Manager-000009GY

Description

The Sales Force Development & Training Manager will identify strategic Sales training and development needs and lead the creation of deliverables that result in desired business behaviour.
LifeScan EMEA Sales Force Development & Training Manager's responsibilities will include all aspects of New Hire training, account management training and some leadership development for the franchise at a regional level.
He/She will collaborate with internal and external partners to drive strategic training & development initiatives and achieve business results. They will ensure alignment and execute the strategic training plan for the department and business partners. The SFD&TM will leverage resources across Lfs and other Johnson & Johnson operating companies to maximize efficiencies. The SFD&TM will effectively facilitate the sharing of information to enhance overall training and management development solutions.
He/She will collect, analyze, and interpret business inputs, feedbacks, data and use information appropriately to integrate information into the training curriculum and training design. They will effectively deliver and train others to deliver appropriate feedback to enhance skills and performance.

The SFD&TM will work with their peers and business partners to communicate a vision and gain commitment to achieve organizational goals and create enthusiasm, ownership and motivate others.
They will build and maintain sound working relationships with key internal and external stakeholders to maximize training results.

Key Responsibilities:
1.Core Responsibilities: Ensure organizational skills and resources that drive the achievement of business goals and objectives
oDevelop and co-ordinate delivery of training for new customer facing staff in all skills required to achieve successful customer engagement
oCo-ordinate facilitation of comprehensive disease and product training for new customer facing staff and ongoing training for other business unit stakeholders when needs are identified
oTo lead and shape a virtual team of cross-functional product and sales experts in the delivery of product training (see below)
1) Consult with local Sales Force Training leads and cross-functional training leads to identify priority training needs, challenging best practice in Training Needs Analysis to direct the resourcing and development of training
2) Regular contact with Brand Teams to align training with Brand needs and to have a clear
understanding of market and competitive knowledge
3) coordinate companies who develop on-line training programs and companies who design, deliver and develop assessment sessions
oTo oversee, validate and measure the delivery and quality of training and development and certification provided
oTo ensure training materials are compliant with regulatory bodies and follow WW guidelines

2.Core Responsibilities: Roll out of Sales competency model for the region
oCollaborate cross functionally in order to make recommendations and agree with key stakeholders on core competency and development goals of Sales Team based on Business Unit requirements
oDevelop and then support use and application of the competency models within the region

3.CREDO Leadership
oEmbodies the Credo in all internal and external interactions and conducts business in compliance with ethical and legal requirements.

4.People Leadership
oMotivates, inspires and influences others across the organization and enterprise to achieve results
oFosters a culture for innovation.
oBuilds, manages and develops the Sales Force Training Leadership Forum.
oDevelops, coaches and engages talent, and ensures bench strength for the future.
oEstablishes and maintains strong relationships with key external and internal stakeholders to attain business results.

5.Quality & performance
The STM must be accountable for both the metrics of staff receiving training as well as the quality of the training delivered (in terms of certification, skills learnt and applied, recertification within agreed timeframes, etc). The STM must also be involved in shaping corrective actions, both in terms of quality control of training and developing solutions to fixing local or regional skills shortfalls

Qualifications


Experience:
A minimum of 8-10 years of experience and at least 3 years training experience is required

Additional experiences in:-
o Sales would be strongly valued

o International working experience would be a strongly valued
o Experience in developing and delivering new hire, cycle meeting and other training initiatives and be able to anticipate future needs a plus.
o Experience utilizing internal and external resources to develop business acumen training initiatives from a leadership perspective is preferred.
o Experience with budget management is preferred.

Key skills and attributes:
o Understands how the business operates through multi-cross functional experiences, with emphasis on Sales and Training experience applied in varied contexts - customers, competitors, markets, products, geographies, etc .
o Demonstrated success at leading, interdependent partnering and management of cross-functional teams; demonstrated ability to work cross-culturally and influence/inspire people without daily face-to-face interactions.
o Consistency and reliability in pressure situations
o Excellent written, oral and presentations skills as this role will require concise communication along with ability to influence key leaders within the organization
o Passionate and energising with the ability to teach
o Fluency in English. Additional foreign language skills are a plus
o Willingness to travel up to 50% of the time

Education and Qualification
o A minimum Bachelors Degree is required
o MBA is preferred

Primary Location:Europe/Middle East/Africa-Switzerland-Zug-Zug
Organization: Cilag GmbH International (8525)
Travel:Yes, 50% of the time
Job Function: Sales Training