GENERAL SUMMARY
Working within the Coventry Worker's Comp database systems, this position will carefully assess the need to create new or alter existing provider data information and accurately execute appropriate system actions in support of the Bill Review repricing process
ESSENTIAL RESPONSIBILITIES
• Must be able to identify, analyze and resolve data problems so the optimal course of action is taken by making sound decisions in accordance with department and corporate guidelines • Utilizes extensive internet and telephone communication to obtain critical pertinent information • Perform accurate data entry of provider information into the Bill Review database provider records • Identify when incomplete documentation has been submitted and obtain necessary information to update the Bill Review and CPD databases • Communicate clearly and professionally with both internal and external clients; provide timely, accurate and professional service to both internal and external clients. • Develop good working relationships and promote positive team work; participate in activities that improve departmental processes and procedures, as well as activities that improve the overall quality of the Bill Review Database and CPD provider records; perform other duties as assigned.
Qualifications:
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- Detail oriented.
- Previous claims/production environment experience preferred.
Coventry Health Care is an Affirmative Action/Equal Opportunity Employer, and we are committed to building a talented and diverse team.
Job: Administrative Support Workers
Primary Location: Scottsdale, AZ, US
Organization: 43000 - CHC Workers Compensation
Schedule: Full-time
Job Posting: 2013-01-30 00:00:00.0
Job ID: 1310079