Assists in examination and treatment of patients under the direction of the Physician and/or designee.
Essential Functions:
- Interviews patients, measures vital signs, and other pertinent information as required by department.
- Records information in patients' medical record.
- Prepares treatment rooms and patients for examination.
- Assists clinician with care of the patient.
- Handles inventories and orders and replenishes medical supplies and materials.
- Gives treatments and performs routine laboratory tests as required by department.
- Schedules appointments, performs clinical tasks and completes appropriate forms as required by department.
- May be responsible for administering medications, including injections.
- May be responsible for cleaning, processing, sterilizing and checking instruments.
- Performs data entry.
- Performs clinical/technical skills specific to the department.
- Performs other related duties as necessary.
- Customer Service: Practices customer service standards as defined by the Medical Center and specified department.
- Anticipates the customer's needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved.
- Promptly responds to alarms and patient requests.
- Facilitates the customer's ability to utilize resources.
- Assures a clean, orderly, and functional work environment.
- Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.
- Manages difficult or conflict situations constructively and seeks appropriate assistance.
- Takes accountability for own actions.
- Acts as a resource and mentor to new employees, students, and other team members.
- Actively participates in departmental professional development activities.
- Adheres to Attendance Policy.
- Supports a collaborative labor-management partnership environment.
- No supervisory responsibilities.
Qualifications:
Basic Qualifications:
- Minimum six (6) months of experience or successful completion of Kaiser Externship.
- High School Diploma or GED.
- Spanish speaking required, QBS 2 Test
- Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.
- BLS certification.
- Medical Terminology Certificate or equivalent experience.
- Ability to use personal computer.
- Ability to read, writes, and comprehends medical information.
- Ability to effectively present information, both verbal and written.
- Must be willing to work in a Labor Management Partnership environment.
- Refer to Position Specifications outlined in the appropriate collective bargaining agreement.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.