HireDiversity

Petaling Jaya, MY

REGIONAL IT QA MANAGER (CONSUMER AP)-6330130103

Description

Johnson & Johnson Consumer Products Company, a Division of Johnson & Johnson Consumer Companies, Inc. is recruiting for an IT Regional Manager QA, located in either Malaysia or Thailand. This position will report to the IT Director, Consumer Global QA Systems.

This position will be responsible for QA relationship management, strategic demand alignment and project deployment for the Asia Pacific Region. This opportunity involves providing oversight and direction for multiple initiatives, driving global process/system adoption, and planning, implementing, and supporting a wide variety of business and IT initiatives across the Global Business Units (GBUs).

The IT Manager will play an integral role in establishing and driving the NEXT IT strategy and QA-IT strategy within her/his areas of responsibility. The leader will be responsible for:

- Delivering high operational service levels and client satisfaction results
- Ensuring adherence to IT computer validation, SDLC and compliance requirements
- Build Regional Roadmaps in alignment with the QA Business and IT Strategies
- Ensure successful implementation within the region of global systems and services
- Liaison within Quality and Supply Chain IT to align on priorities and ensure appropriate adoption at local sites within the region
- Collaborating with QA to optimize planning and deployment of global QA systems for the region
- Defining, ensuring alignment and executing global strategies and solutions; partnering with clients to identify opportunities for using technology as an enabler to improve, automate, simplify business processes and optimize total cost of ownership
- Driving business process improvement initiatives and championing the change management efforts of IT initiatives within the business partner community
- Functioning as a leader for technology and applications and ensuring business partners are aware of new and emerging technologies
- Conducting research on current QA processes and best practices, benchmark with other internal J&J companies and external partners, and determine application of new technologies in the business partner organizations
- Leading projects of high complexity; participate on any sized project
- Acting as Regional Liaison between the related IT organization business partners to ensure successful delivery of initiatives
- Partnering with business partners to understand and define business drivers and requirements of the initiated program(s)/project(s). Ensure design gap analysis and prototyping, test script authoring and execution, and deployment activities as needed
- Continuously managing business partner expectations
- Interfacing with suppliers and vendors to evaluate software, hardware, or services and make recommendations
- Partnering with Vendors to ensure compliance with J&J standards, policies and procedures
- Providing written and verbal communication including status reports, progress reports, and documentation to IT management and business partners
- Ensuring SLA's are established and meet expectations of the business partners
- Consistently demonstrating knowledge seeking and sharing behaviors across IT organizational boundaries in the performance of daily work
- Applying principles, concepts, and practices of the J&J Global Leadership Profile for the IT Manager Level
- Ensuring that J&J information assets are appropriately identified and valued, and are protected by complying with and enforcing all local and worldwide security policies
- Ensuring that security is considered and emphasized in all IT plans and actions

J2W:LI

Qualifications


- Bachelors Degree in Information Technology or related disciplines with minimum 5 years of related business experience
- Strong IT skills/background
- Relevant/significant experience in Computer Systems Validation
- Experience in managing associates and complex projects
- Demonstrated process and systems design skills
- Demonstrated leadership, influencing skills, and relationship management
- Relevant work experience in working to support Quality Organizations

Preferred:

- Experience managing global responsibilities and partnering with globally dispersed team members and business partners
- Strong interdependent partnering skill and strategy development skills
- Information Technology Infrastructure Library (ITIL) Trained / Certified
- Strong written and communication skills to the executive level

Travelling requirements:

25% Regional Travel is required

Location:

To be based in Thailand or Malaysia

Primary Location:Asia Pacific-Malaysia-Selangor-Petaling Jaya
Organization: Johnson & Johnson Sdn. Bhd. (8275)
Travel:Yes, 25% of the time
Job Function: Business Relationship Management