Manages a large unit or multiple units providing ambulatory services. Ensures staff provides high quality, accessible, cost effective care, and patient focused services to members across the continuum, which comply with local, state, and federal requirements. Develops and maintains clinical practice standards, budgets, and staff development.
Essential Functions:
- Manages the operations of a large unit or multiple units.
- Ensures Assistants & staff provide the highest quality of care & are in compliance w/ the Nurse Practice Act, The Joint Commission, federal, state, & local requirements.
- Collaborates w/ physicians & other health care providers in establishing, implementing, & maintaining patient care & quality service standards to meet members & internal clients' expectations.
- Acts as patient advocate resolving patient care issues.
- Designs & evaluates processes to improve systems & patient care results across the continuum of care.
- Develops & monitors budgets & resource allocations.
- Monitors financial performance & identifies & implements strategies to reduce costs & improve quality of care/service.
- Determines the appropriate staff mix for department & develops processes to screen, interview, hire, train, & maintain the competency of all department staff.
- Provides on going staff development.
- Develops, implements, & monitors departmental policies & procedures which support the organizations goals & business objectives & ensures they are met.
- Collaborates w/ Physician Team Leader & Department Chief in developing the level of patient services & the day-to-day operations of the department.
- Manages & resolves human resource, labor relations, employee & department safety, & risk management issues.
Qualifications:
Basic Qualifications:
- Significant, usually five (5) years of nursing experience in both outpatient care & management/leadership roles required.
- Significant, usually five (5) years of supervisory experience required.
- Bachelor's degree or equivalent experience in nursing or health related field required.
- Master's degree preferred.
- Graduate of an accredited school of nursing.
- Clinical specialization in area of practice preferred.
- Current California RN license required.
- BLS certification required.
- PALS, PEARS and/or ACLS certifications may be required for positions in specific departments.
- Knowledge of Nurse Practice Act, The Joint Commission, & other local, state, federal regulations.
- Demonstrated strong interpersonal communication skills.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.