In this highly visible role, Kaiser Permanente seeks a Messaging and Collaboration Solution Consultant Lead who cantranslate client business requirements into specific applications, processes, and business solutions. This individual will participate in and contribute to KPIT wide initiatives in the areas of to define appropriate use and governance, information management, privacy and security, data analytics and visualization, information modeling, and data access controls.
The ideal candidate will be a collaborative, energetic, and detail oriented professional who knows how to independently deliver results working on a matrixed teamwithin a technological environment. The candidate should possess excellent customer service skills with an eye to creative problem solving whose professional background includes hand on experience supporting and leveraging Microsoft SharePoint for the Enterprise.Experienced Solution Consultants with SharePoint and Lotus/Domino solution development and implementation backgrounds are strongly encouraged to consider this opportunity.
The Solution Consultant Lead will share responsibilities for designing, developing, implementing and supporting out-of-the-box and custom solutions for the KP IT and Business customer.
This individual will report to the Messaging and Collaboration manager and take direction from the KP End User Services, SharePoint Services Program Manager, and will partner with other IT organizations to deliver cross-platform and application integration and solutions.
Specific Duties:
This individual will be responsible for contributing to a variety tasks related to Messaging and Collaboration product and service management, with specific emphasis on:
Messaging & Collaboration Solution Project Management: Manage projects starting from scope definition through design, development, testing, QA/UAT, and implementation into production. Consults on implementation of solution recommendations in multiple business areas. Consult with senior client sponsors and other KP leadership to inform and promote successful project development and implementation within the organization. Manage analysis of current business process and functional requirements, and recommends 'To Be' processes and appropriate supporting technologies. Deliver analysis of enterprise-wide or very complex client needs in project areas such as: new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality, and operational readiness assessment.
SharePoint Management: Works closely with SPS Central Administrators, IBM and other IT partners, to manage and leverage the SPS platform (Microsoft and 3rd party applications, upgrades and configuration; configuration items, solution packages, etc.).
Business Case Development: Develop comprehensive and strategic business cases with cost/benefit dimensions of proposed projects that are used at management and executive levels for funding and scope decisions.
Consulting and Operations Analysis: Provide integrated systems planning and recommend alternative technologies that will enhance current or anticipated information systems supporting overall corporate and business goals.Provide SharePoint data and business intelligence solutions, platform and infrastructure guidance and recommendations.
Managing the Application Development Lifecycle (ALM): Influence cross-functional groups to identify and document functional requirements, workflow, information source and system specifications. Author, contribute to, and publish support-related documentation to internal SharePoint knowledge base. Assist to define and ensure adherence to design and programming standards.
Solution Implementation and Support: Assist with and coach SharePoint Services team and partners in appropriate use, governance, project management, ALM, and support of SharePoint solution designs and implementation.
Qualifications:
The candidate for this position must be highly organized, very detail oriented, and have very strong verbal skills, excellent customer service skills, excellent planning and problem solving skills, and must be able to work independently to assigned tasks.
The ideal candidate will possess a strong working knowledge of current platforms and technologies for Messaging and Collaboration applications, presence, web meeting, and other collaborative solutions and supporting technologies including:
Windows Operating Systems, 2003/2008R2
Windows Client (XP & 7)
SQL Server 2005/2008R2/2012
Internet Information Server 6.0+
Active Directory
Microsoft Office desktop application integration with SharePoint
Microsoft Internet Explorer 8+
Windows Workflow Foundation
Microsoft's current Office SharePoint Server 2010 platform
Office SharePoint Server 2007
SharePoint Foundation
Windows SharePoint Services 3.0
SharePoint 2010 Service Applications
SQL Reporting & Analysis Services
InfoPath & Performance Point Server
Lotus/Domino application development, Lotus Notes, Domino Applications, and Sametime.
Excellent functional and technical knowledge of SharePoint Server, SQL Server Reporting and Analysis, Enterprise Search, SharePoint 2007 Shared Service Providers, SharePoint 2010 Service Application Management, SharePoint Database models.
Excellent practical experience designing and defining information architectures for SharePoint platforms (i.e., managed metadata, content types, content lifecycle management, search, mapping content taxonomies, etc.).
Authoring, contributing to, and publishing support-related documentation to internal SharePoint knowledge base
Ability to partner with and form cohesive working relationships with KP- and IBM-managed service providers.
The ideal candidate will possess basic knowledge of and practical experience with current design and development tools appropriate for SharePoint:
Object Oriented Analysis, Design, and Programming, UML
Visual Studio, C#
SQL, Oracle, DB2, IBM Lotus, Informix, Microsoft Access, Microsoft SQL Server, Microsoft SQL Server Express, My SQL,SAS, Teradata, IBM SQL/DS, Sybase SQL Server
Java, JavaScript, JSP, ASP.NET, jQuery, HTML, XML, CSS, Ajax, PERL
Experience Level:
4+ years providing logical/physical design input to enable integration of new systems into current infrastructure.
4+ years SharePoint Central Administration and supporting SharePoint in enterprise environments.
2+ years SharePoint Object and Database Models.
6+ Years in IT software and hardware administration, support, call center or other solution and technical support.
Microsoft Technology or Administrator Certification is strongly encouraged.
Bachelor's degree or 4+ years experience in related discipline.
Extras:
Experience with 3rd Party solutions that integrate with SharePoint is a distinct advantage:AvePoint DocAve, KwizCom, Quest Software, Winshuttle (ShareVis) Workflow Designer, Bamboo Solutions, Metalogix, Idera, Axceler, and others a plus.
Working understanding of InfoPath, SharePoint Designer, Microsoft Office, Windows OS, SQL, Explorer, Safari, Firefox, Google Docs, Google Search, iOS, Blackberry
Familiarity with all types of online security and identity management and authentication schemas (Active Directory, LDAP, Claims Based Authentication, Secure Store).
Basic PMO and Project Management knowledge and experience.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.