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Coventry Health Care

Sr Business Analyst Job

Job Information

Posted:

Monday, January 14, 2013

Modified:

Tuesday, February 12, 2013

Division:

10750 - 10750 - Service Center - Central Admin

Location: 

Harrisburg Pennsylvania US

Job ID:

19890 (Coventry Health Care Job ID)

HireDiversity Job ID:

3557312

Job Text

Description:
       

Coventry Health Care, a $12.2 billion Fortune 500 organization, is a national managed health care company with nearly 5.1 million members in all 50 states. At Coventry Health Care, we are driven to ensure that every person and organization we serve receives the greatest possible value for their health care investment. We do this by providing a full range of competitive products through our seven core businesses – Commercial Risk, Medicare Advantage, Medicare Part D, Medicaid, Workers' Comp Services, Federal Employees Health Benefits Plan and Network Rental.

 

We are committed to constantly improving our low-cost platform so that we can deliver the products and services that our customers want at a price they can afford. Coventry has the expertise, the experience, and the agility to craft the new products, the new processes, and the new service needed to make healthcare more accessible to all Americans.

 

Our national managed care company is seeking a Sr. Business Analyst in our Harrisburg, PA Service Center. As a strategic member of the Customer Service Operations (CSO) team, the successful candidate will be responsible for performing complex research and analysis to support business operations requirements. Will also develop business critical recommendations to solve problems and issues related to business operations.

 

We offer a competitive salary, excellent benefits (401K with company matching, comprehensive benefits including medical, dental, and tuition reimbursement), vacation and sick time. This is a highly visible role dealing with business partners across the division and corporation, and being a part of motivating a dynamic team!

 

ESSENTIAL RESPONSIBILITIES:



  • Conducts analysis of complex business operations processes and functional requirements.
  • Prepares appropriate documentation to communicate and validate the information.
  • Evaluates existing business processes and recommends efficient, cost-effective solutions which support the business operations and functional requirements.
  • Participates in cross-functional project teams to identify and document functional requirements, workflow, information sources and distribution paths, and system specifications.
  • Develops complex business cases with cost, service, and benefit dimensions that are used for funding and scope decisions.
  • Applies business and technical knowledge to analyze business operational software application requirements to ensure requirements are incorporated into system design and testing.
  • Support system enhancements, business user testing coordination, system conversions, and/or new business acquisitions/implementations.
  • Provide guidance to other analysts on complex assignments.
  • Performs other duties as required.

 

Basic Qualifications:


  • Bachelor’s degree or equivalent.
  • 5 – 7 years experience in data analysis in a customer service environment within the health 

    Preferred Qualifications:


    • Advanced knowledge of MS Access, Excel, and SQL Server.
    • Familiar with VBA, VB, and SQL programming languages

       

      Other:


      • Highly self-motivated and able to work well under stress in a fast-paced environment.
      • Excellent organizational aptitude and high attention to details.
      • Effective verbal and written communication skills.

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