Job description
Server Operations Lead will be responsible for directing the server operations team supporting client contract. Responsibilities of this position include providing technical leadership and direction of a server operations team supporting over 1,000 geographically dispersed, production Windows servers. Team is responsible for the achieving service level agreements in server operating system availability and incident/service request response time. Server operations team supports; hardware troubleshooting/repair coordination, server provisioning, user/computer account management, basic MS Active Directory services, GPO management, security patching, vulnerability remediation, storage and network connectivity, and backup/recovery capabilities.
It is also expected that new hires live within a reasonable commuting distance (generally 50 mi or less) of the following cities: Atlanta, GA; Boston, MA; Charlotte, NC; Chicago, IL; Cincinnati, OH; Columbus, OH; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Hartford, CT; Houston, TX; Kansas City, MO; Los Angeles, CA; Miami, FL; Minneapolis, MN; New York City, NY and surrounding areas; Philadelphia, PA; San Francisco, CA; Tulsa, OK; and Washington, DC. Exceptions may be considered.
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Required
- High School Diploma/GED
- At least 2 years experience in supporting production environments.
- At least 6 months experience in deploying and supporting Microsoft (MS) Active Directory and related MS technologies.
- U.S. citizenship required
- English: Basic knowledge
Preferred
- Bachelor's Degree
- Security clearance of Secret - Active
- English : Intermediate
Additional information
To be an official applicant to IBM, you must submit a resume and online application. Resumes submitted remain active for six months.
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IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.