TECHNICAL LEAD JOB DESCRIPTION:
The Technical Lead of Enterprise Testing Services at Kaiser Permanente is responsible for quality assurance and testing. This includes the design, development and implementation of testing procedures; the creation of test plans, test strategy, cases and scripts to support testing objectives; and the implementation of quality assurance and testing methodologies, processes, standards and tools.
- Supervise the technical aspects of all quality assurance testing work activities
- Serve as a subject matter expert for specific programs/applications
- Develop and execute project plans that are aligned with and follow appropriate project delivery processes for the testing phase
- Ensure appropriate technical testing resources for projects
- Accountable for time and resource estimates for projects
- Analyze requirements to determine feasibility for testing
- Validate external specifications to verify testability.
- Ensure the proper configuration of Mercury Quality Center (Test Director) for assigned project(s).
- Must also create/execute test plans, cases and scripts, testing matrices for more complex applications and ensure they support testing objectives
- Ensure tests are executed and analyzed properly
- Analyze, review and communicate test data requirements
- See that unresolved problems/issues are properly documented, escalated and monitored
- Review testing documentation deliverables and ensure defects are reported and managed appropriately.
- Responsible for facilitating and coordinating the development and execution of cross-functional testing; spanning multiple regions and Business units.
- Evaluate and/or escalate all unresolved issues to management
- Conduct client interviews in order to gather requirements and prepare appropriate documentation and presentation materials to communicate and validate information
- Develop presentations for upper management
- Maintain knowledge of emerging technologies and recommend implementation as appropriate
- Train team members on testing methodology, standards and tools, review their work; and contribute to the development of new theories and methods.
Qualifications:
Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 6 years of experience in Quality Assurance and Testing.
- Minimum of four years of proficiency in writing test plans, test cases, test procedures and test reports with the ability to understand complex integrated systems and derive test cases from technical internal/external design documents, requirements, story boards, user stories and workflows.
- Experience and proficiency with Industry Standard Testing tools such as (1) HP Quality Center, (2) Rally, (3) iTKO Lisa, (4) Quick Test Pro, (5) Selinium.
- In depth understanding of testing methodologies and how they relate to different SDLC methodologies such as Agile and Waterfall.
SOFT SKILLS BELOW:
- Excellent analytical skills with the proven ability to solve problems both in verbal and written communications.
- Expert in MS-Office products (Word, Excel, PowerPoint) as well as MS-Visio and MS-Project.
- Must be able to work cooperatively as part of a large or small local and remote testing team.
- Excellent organization and planning skills; must be able to adjust priorities with changing needs of the projects.
Preferred Qualifications:
- System testing experience in healthcare industry domain is highly desirable.
- Experience working in IT systems related to the HealthCare Insurance Industry.
- Experience in Electronic Medical Records (EMR), Medical Claims & Billing systems.
- Exhibit an understanding of interface messaging brokers as well as the HL7 communications protocol and EDI.
- Epic module experience a plus; either in a testing or support role.
- Experience with CaliberRM and StarTeam tools for tracking requirements and associated documentation.
- Experience with Automated Testing Tools (QuickTest Pro).
Please note that this position will be physically located at 2500 S. Havana St. Aurora, Colorado. 80014.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.