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Piscataway, NJ, US

Senior Manager Quality Temperature Control & Transportation Services-6737130109

Description

Johnson & Johnson Customer & Logistics Services (CLS) is a global Supply Chain organization that supports operating units across all of the Johnson & Johnson Family of Companies. The Customer & Logistics Services team is recruiting for a Senior Manager Quality Temperature Control & Transportation Services on site at Johnson & Johnson HCS Inc., located in Piscataway, NJ.

CLS strives to deliver an exceptional customer experience through leading critical customer facing-functions such as distribution and transportation. In addition, CLS oversees critical business enablers, including how we gather and manage supply chain master data, safe and secure supply chain practices, product identification standards, and market/channel access capabilities. CLS supports all three sectors of Johnson & Johnson: Medical Device & Diagnostics, Pharmaceutical, and Consumer Products. This team is represented in multiple countries, and continues to grow globally in both visibility and responsibility. The CLS team reports to Johnson & Johnson Supply Chain and partners closely with groups throughout the supply chain organization.

The Senior Manager Quality Temperature Control & Transportation Services, Customer & Logistics Services Quality & Compliance (CLS Q&C) supports North America strategy development for the Global Temperature Control Center of Excellence (CoE) and CLS Transportation group. This individual will be accountable for qualifying regional solutions, verifying transportation routes and supporting procurement and supplier management, as well as having oversight of CLS transportation quality system within North America. He/she will serve as a single point of contact to the CLS operational partners on Distribution and Transportation Temperature Control Quality related matters and will liaise with multiple Quality organizations to drive timely resolution of Quality related issues associated with Temperature Control in Distribution and Transportation. He/she defines, implements, and validates quality requirements and systems in alignment with departmental strategies and serves as the business expert on quality and compliance for Temperature Control and Transportation Services. In collaboration with key business partners, he/she will develop common Transportation standards, Temperature Control standards and Quality Management Systems and implements accordingly with Distribution Centers and Transportation Carriers. Additional responsibilities include audit and training, identifying opportunities to continuously improve quality, cost and time factors and understanding current and emerging regulations and their impact to quality distribution and transportation practices. He/she will report to the Sr. Director North America CLS Quality & Compliance.

Qualifications


A Bachelor's degree is required. A degree in an Engineering, Scientific, Business, or Quality Regulatory Compliance discipline is preferred. A minimum of 8 years of regulated healthcare industry experience in transportation, temperature control, package development, regulatory and/or quality compliance is required. Experience working with an indirect organization that delivers results is required. Experience in cold chain, customer service, distribution and commercial customer interface is preferred. Proven success in developing a global and regional strategy with financial, quality and cycle time results is required. An understanding of the linkages in quality and regulatory compliance from product development through manufacturing and delivery to customer and health authority is preferred. This individual must be capable of building a consensus and leading individuals through change. Strong project management experience is required.

Must have excellent communication skills, and strong collaboration and influencing skills to partner effectively across functions and operating units. Must have the ability to make the complex clear and easily understood by others. Must be flexible with the ability to work independently as well as on teams, with excellent time management skills to handle multiple projects and deadlines. Experience conducting and leading audits with regulated bodies (i.e. FDA, DEA, TSA) is preferred.

This position will be located in Piscataway, NJ. Up to approximately 30% travel may be required.

BE VITAL in your career. Be seen for the talent you bring to your work. Explore opportunities within the Johnson & Johnson Family of Companies.

Primary Location:North America-United States-New Jersey-Piscataway
Organization: Johnson & Johnson HCS Inc. (6077)