Manages activities in a 24-hour department providing patient care services. Ensures staff provides high quality, accessible, cost effective care, and patient focused services to members across the continuum, which comply with local, state, and federal requirements. Develops and maintains clinical standards of care and practice; assists in development, implementation, evaluation and sustainability of quality, risk management and educational activities of the department.
Essential Functions:
- Manages the operations of 24-hour departments that may be at multiple locations.
- Ensures Assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements.
- Establishes, implements, and maintains patient care and service standards to meet members and internal clients' expectations.
- Designs and evaluates processes to improve systems and patient care results across the continuum of care.
- Develops and monitors budgets for the appropriate use of human and material resources.
- Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service.
- Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff.
- Ensures on going staff development.
- Develops, implements, and monitors departmental policy and procedures which support the organizations goals and business objectives and ensures they are met.
- Oversees and develops standards of care and standards of practice, directs fiscal management, and quality improvement activities.
- Manages and resolves human resource, employee and department safety, and risk management issues.
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and Kaiser Permanente's policies and procedures.
Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Qualifications:
Basic Qualifications:
- Extensive nursing experience in both patient care and management/leadership roles required (usually five (5) years).
- Previous supervisory experience required (usually four (4) years).
- BSN or BA in a health care related field strongly preferred.
- Master's degree preferred.
- Graduate of accredited school of nursing.
- Current California RN license required.
- BLS certificate required.
- Knowledge of Nurse Practice Act, The Joint Commission, and other local, state, federal regulations.
- Demonstrated strong interpersonal communication skills.
Preferred Qualifications:
- A minimum of 1 years' experience in quality management with demonstrated knowledge of quality improvement, statistical analysis, strong problem solving, project management, group facilitation and teamwork skills.
- PC literate.
- Ability tocomplete facility LEAN training.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.