Manages pharmacy operations for specified pharmacy service and provides leadership to ensure caring, comprehensive, efficient, economical and consistently high quality service in accordance with the departmental standards and government laws and regulations. This position has all supervisory, managerial, and administrative responsibilities including hiring, training, evaluating, disciplining, and terminating staff.
Essential Functions:
- Oversees workflow processes, provides work direction and coordinates the activities of all pharmacists and support personnel including ensuring of appropriate scheduling of personnel to meet customer service, performance and quality assurance objectives.
- Develops and communicates service, performance and quality assurance expectations and sets goals with staff which is consistent with department and regional goals and objectives; provides feedback and follow up.
- Facilitates organizational change and conflict resolution.
- Interviews, selects, hires, orients, instructs, trains, counsels, evaluates, disciplines, and terminates staff.
- Monitors and evaluates existing service levels, systems, procedures and practices and recommends appropriate changes or additions as required consistent with the department's goals and objectives.
- Coordinates and manages the budgetary needs.
- Collaborates with facility medical and nursing personnel on regional initiatives relative to the delivery of services.
- Assures compliance to all regulatory rules and regulations and Kaiser Permanente's policies and procedures and professional practice standards which include but are not limited to: Drug Enforcement Administration, State Boards of Pharmacy, HIPAA, Principles of Responsibility, and Proper use of Kaiser Permanente personal computers and applications.
- Supports development and implements policies and procedures relating to pharmacy operations and professional practice standards and implements department initiatives consistent with program goals and objectives.
- Resolves daily operational problems and performs the general duties of a pharmacist.
- Promotes loyalty and morale by creating a climate that encourages professional development, individual creativity, innovation and a high level of productivity.
- Seeks training to further develop supervisory skills and assume additional management responsibility.
- Performs other duties as assigned.
Qualifications:
Basic Qualifications:
- One (1) year of personnel management/supervisor experience required.
- Two (2) years of pharmacist experience OR one (1) year as assistant pharmacy supervisor required.
- If applicable, demonstrated knowledge and experience with IV, chemotherapy, and/or allergy admixture and sterile technique procedures also required.
- BS in Pharmacy or Pharm. D required.
- Licensed to practice pharmacy in assigned jurisdiction required.
- Effective interpersonal, oral, and written communication skills required.
- Demonstrated knowledge of formulary process, inventory and cash control procedures required.
- Knowledge of federal and state laws as they pertain to pharmacy required.
Preferred Qualifications:
- Two (2) years of experience with Kaiser Permanente preferred.
- Advanced degree in business or health care administration preferred.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.