This posting represents two positions.
Under direct supervision of the Pharmacy Supervisor or Pharmacist, performs a variety of technical procedures to assist in providing pharmacy services, including verification of prescription refill requests, typing prescription labels, counting & pouring medications, maintaining prescription inventories, balancing & depositing daily revenue, & coordinating the activities of Pharmacy Clerks. Makes members/patients and their needs a primary focus of one's actions; develops & sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, & needs. Builds rapport and cooperative relationship w/members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs & resolves problems.
Essential Functions:
- Works closely with pharmacists, team members & other pharmacies to fill prescription orders
- Additional duties include but are not limited to; cash handling, robotics, cleaning, inventory support, filing, phone duty
- Works w/other health care professionals
- Works w/software applications for inventory management
- Performs the responsibilities of a Pharmacy Clerk, as required
- Deals w/sensitive patient care issues including safety & quality
- In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives
- Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors
Qualifications:
Basic Qualifications:
- high school graduation or equivalent
- Completion of a pharmacy technician-training program of at least five months which included a community practice rotation OR one year pharmacy technician work experience, OR one year Kaiser Colorado Pharmacy Clerk experience
- Pharmacy Tech PTCB certification is required for all internal applicants outside the pharmacy department. OR must be an Internal KPCO non-certified tech. Non-certified techs can bid on this job for mobility to other facilities & will continue to be titled and coded as Non-Certified
- Ability to perform basic calculations required to determine compounding procedures for medications
- Effective oral communication skills w/patients, providers, & co-workers
- Basic math skills, computing skills, & knowledge of medical & pharmaceutical terminology
- Experience w/pharmacy operation systems
- Prolonged standing & the ability to lift and carry up to 30 pounds
- Must authorize a DEA screening
- Demonstrated customer service skills, customer focus abilities & the ability to understand Kaiser Permanente customer needs
Preferred Qualifications:
- Experience w/personal computer applications including Microsoft Word, Excel & Power Point preferred
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.