Provides high quality and cost effective project management, management consulting, and analytic support services or technical expertise and has sole responsibility for large complex analytical projects.
Essential Functions:
- Leads, makes significant contributions, and/or provides technical leadership to high visibility projects to identify and resolve issues of strategic importance to the organization.
- Interfaces regularly w/ senior management to produce timely and valuable results.
- Sets the strategic direction of projects.
- Determines goals and priorities w/ management team sponsors.
- Establishes team membership and negotiates time commitments and resources.
- Develops proposals for clients outlining proposed project structure, approach, and work plan.
- Provides staff leadership to project teams, as well as manages work of outside consultants when needed.
- Designs research plans for data gathering and analysis; participates significantly in interpreting analysis and developing action plans accordingly.
- Produces or oversees development of written materials for senior executives and other key clients.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Assists, as needed, in planning and coordinating w/ other ongoing teams and projects to maximize effectiveness.
- Participates in the development and management of the department, including coaching, recruiting, and conducting performance reviews for consultants/analysts, and other departmental activities.
Secondary Functions:
Coordinate the NCAL Sentinel Event Management Program, including supporting the regional hotline. Provide consultation on the leveling of events and regulatory reporting requirements. Design, generate, and present actionable reports that support regional performance improvement initiatives such as hospital acquired pressure ulcers to operations, committees, and senior leadership. Coordinate reporting to National Risk Management, for instance, senior case review.
Prepare and distribute regional risk safety alerts and communications to the medical centers and regional leadership. Plan and coordinate sentinel event management education and training, including conducting root cause analyses, cause-effecting mapping, and finalizing action plans. Maintain all sentinel and significant event policies and procedures, including patient notification and regulatory reporting policies.
Support the Sentinel Event Quality Review (SEQR) Committee, including setting agendas, taking meeting minutes, and tracking issues/trends identified by the Committee. Maintain the sentinel event management website. Mentor new risk management patient safety directors in sentinel event management and MIDAS-RM event coding.
Qualifications:
Basic Qualifications:
- Typically five (5) or more years of experience in one of the technical areas required.
- Bachelor's degree or equivalent in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's degree preferred.
- Demonstrated ability to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative/qualitative analysis.
- Proven leadership skills in project management and consulting.
- Must exhibit efficiency, collaboration, candor, openness, and results orientation.
- Demonstrate an understanding of the operations of KP, health policy trends, and any applicable regulations related to the responsible technical area.
- Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
- Certified Professional in Healthcare Risk Management [CPHRM] preferred.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.