Responsible and accountable for role clarity, communication, and performance management of staff so that the staff is best able to participate successfully as members of care teams. Supervises and coordinates the activities of personnel engaged in providing patient focused nursing and Behavioral Medicine Specialist care and related medical services in support of the physician practices in the medical offices. Partners with the physician leaders in creating a culture of commitment to patient focused service, excellent support of physician practices, innovation, compliance, ethics and integrity.
Essential Functions:
-Supervises, leads, role models and coordinates the activities of personnel engaged in providing excellent patient focused care and supporting physician practices through the provision of integrated, effective and innovative nursing and Behavioral Medicine Specialists practices, and related medical services.
- Interviews, selects, evaluates, motivates, orients, trains, coaches\counsels, disciplines and terminates unit personnel in collaboration with physician leaders and in compliance with requirements of EEO/AA goals, union contracts, and personnel policies of the organization.
- Continually improves service and staff productivity. Improves quality in partnership with CPMG. Monitors, identifies and investigates competency issues and service or support deficits associated with daily operations and overall patient care within the unit(s) and develops and administers corrective measures in collaboration with Permanente physicians to ensure safe and efficient working conditions.
- Acts as a liaison between the physician groups, the patient care unit, and the call center to ensure effective communication for overall patient care services.
- Collaborates with other facility leaders to design systems for providing high quality patient care services.
-Ensures highest nursing and Behavioral Medicine Specialist standards and monitors clinical nursing practice and documentation within the department to meet and/or exceed appropriate nursing and licensing/accrediting agency guidelines and/or standards.
- Is accountable for outstanding support of physician practices. The nurse manager collaborates with the physician and the physician manager in managing labor relations.
- Coordinates and adheres to budgetary needs for operation of the unit in collaboration with medical group leaders.
- Monitors quality assurance projects in collaboration with physician group.
- Maintain current information and knowledge of all applicable Kaiser Permanente policies, local, state and federal laws and regulations, and accreditation standards.
- Ensures that the training activities incorporate all applicable KP policies, local, state and federal laws and regulations, and accreditation standards.
- Position requires working with interruptions, occasionally working with bio-hazardous waste, and working around machinery and moving equipment, such as wheel chairs.
- Standard medical office environment.
- May be required to lift patients using proper lifting technique.
- In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives
- Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors
Qualifications:
Basic Qualifications:
-Licensed as a Registered Nurse in the State of Colorado.
-Must be a graduate of a RN program that meets Colorado State Board of Nursing curriculum requirements.
-Masters degree required, -preferably in Psychiatric Nursing, or in Mental Health field.
-Three years of nursing or behavioral health leadership experience required.
-Strong written, verbal and interpersonal communication skills required.
-National Provider Identifier (NPI) and Taxonomy code required at time
Preferred Qualifications:
- Basic Life Support Certification (BLS) strongly preferred.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.