Plans, organizes, directs, evaluates and coordinates inpatient nursing services and/or integrated outpatient- inpatient nursing services across the continuum of care within a Service Area or within a single medical center. Works w/ KFHP/H and the Medical Group staff developing strategic plans, providing quality care and cost effective services which are aligned w/ federal, state, and local regulations.
Essential Functions:
- Collaborates w/ other Service Directors in identifying and implementing innovative models and best practices, emphasizing service improvements and cost reduction.
- Directs development and implementation of quality and utilization standards across the continuum of care to ensure coordinated plans of treatment, customer focused delivery of services and cost effective utilization of necessary services.
- Ensures compliance w/ administrative, legal and regulatory requirements of the Health Plan contract and governmental and accrediting agencies.
- Oversees the development of department standards as identified by regulatory agencies.
- Develops services that achieve a high level of customer satisfaction w/ emphasis on customer service, highest standards of quality and innovation.
- Manages and resolves human resource, labor relations, employee and department safety and risk management issues.
- May act as site administrator.
- Utilizes research data to implement clinical changes and the delivery of patient care and member services.
- Directs the budget and resource allocations.
- Manages the financial performance and identifies and implements strategies to reduce costs and improve quality of care and services.
Secondary Functions:
- In partnership with Emergency Department Chief Leadership and oversight of Emergency Department(ED) and Clinical Decision Area(CDA) operations. Assures smooth, efficient, high quality, compliant operations within the ED, Trauma Bays and CDA. Works closely with community police and fire officials. Networks and collaborates with other hospital EDs in the community.
Qualifications:
Basic Qualifications:
- Substantial nursing experience in patient care (usually eight (8) years).
- Progressive management experience required (usually five (5) years).
- BSN or BA in a health care related field required.
- Masters degree preferred.
- Graduate of accredited school of nursing.
- Current California RN license required.
- BLS certificate required.
- Demonstrated strong interpersonal communication skills.
- Knowledge of Nurse Practice Act, The Joint Commission, and other local, state, and federal regulations.
Preferred Qualifications:
- 3-5 years Emergency Department management experience.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.



















