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IBM Global Business Services

SAP Operations/Maintenance Support Manager


Job Information

Posted:

Saturday, January 26, 2013

Modified:

Tuesday, February 12, 2013

Location: 

Any Colorado USA

Job ID:

GBS-0551044 (IBM Global Business Services Job ID)

HireDiversity Job ID:

3571384

Job Text

- Any (CO),CO, - Any (DC),DC, - Any (MD),MD, - Any (VA),VA, USA



Job description

IBM is searching for a SAP O&M Manager with deep SAP experience required (minimum of 3-4 full lifecycle implementations). The O&M Support Manager will have at least 4 to 5 years of Lead experience and knowledge in supporting and maintaining large production environments. The O&M Manager will have a clear understanding of the use of automation tools for managing operations and batch scheduling along with metrics reporting of operations performance. Candidate must be customer focused with consulting skills to identify and implement continuous improvement to the operations environment.

The candidate must have solid executive presence with experience in dealing with client executives and reporting to client committees along with client proposal experience. Experience should include management of first-line problem determination. SAP R/3 and BW environment. Individual must have an understanding of an operations support methodology (SAP Sustainment Methodology preferred) ITIL and tools in support of the Operations Staff with the ability to collaborate with clients and deployment teams.

Be a leader at a leading company. IBM is looking for Project Managers (PMs) who excel at leading project teams to deliver our best-of-breed solutions to clients around the world. As an IBM project manager you'll enjoy the diverse challenges, clients, work environments and schedules that come with delivering innovative projects, on-time and on-budget.

Skills for this position require applicants who are equally adept at people, and business management. Besides the knowledge of methods to initialize, plan, execute, control and monitor a project, IBM PMs use skills and leadership competencies for team building, client relations, negotiation, decision making, problem solving and conflict management.

Ensuring scope, cost, schedule and contractual deliverables, you'll apply techniques for planning, tracking, change control and risk management. IBM project managers are on the frontlines every day; partnering with clients to help shape their projects every step of the way. Join us.

Interested in learning more about IBM? Check out the IBM Global Careers newsletter.

TalentVine

Required
  • High School Diploma/GED
  • At least 2 years experience in Public Sector Support - Federal
  • At least 3 years experience in SAP Operations/Maintenance Lead
  • At least 3 years experience in SAP Full Life Cycle Implementation
  • Readiness to travel Up to 3 days a week (home on weekends-based on project requirements)
  • English: Basic knowledge


Preferred
  • Bachelor's Degree
  • At least 4 years experience in Public Sector Support - Federal
  • At least 5 years experience in SAP Operations/Maintenance Lead
  • At least 5 years experience in SAP Full Life Cycle Implementation
  • English : Fluent




 

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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