Leads the ongoing analysis, planning, and management of a product or products within a product line or product family and facilitates corrective actions to improve product financial (membership, revenue, margin) and administrative (health plan and delivery system operations) performance.
Essential Functions:
- Responsible for managing the performance of the assigned product or products to support regional profitability and membership goals.
- Managing entails ongoing analysis of product performance and the facilitation of corrective actions to improve the product financial and administrative performance.
- Develops an annual product plan containing target performance metrics, initiatives and strategies that are consistent with overall regional goals.
- Works with Sr. Product Managers to support multi-disciplinary task groups that assess the marketing, financial, operations, administrative, and clinical implications of specific product changes and enhancements.
- Leads the implementation of product enhancements as appropriate.
- Ensures product enhancements, initiatives, and strategies are implemented consistent with agreed upon timelines and milestone dates.
- Oversees weekly progress in key project initiatives.
- Updates, monitors, and enhances as necessary a product dashboard to monitor and track product performance.
- Coordinates product documentation and assists with product training as appropriate.
- Ensures contractual compliance with benefit filings and other regulatory issues.
- Performs other duties as directed.
Qualifications:
Basic Qualifications:
- Five (5) years of relevant experience in healthcare and/or marketing with an emphasis in product management OR three (3) years of relevant experience with a master's degree required.
- Three (3) years of experience in leading complex, interdisciplinary projects to a timely completion required.
- Three (3) years of experience with spreadsheets (Excel), presentation graphics (PowerPoint), and word processing (Word) tools required.
- BA/BS in Business, Healthcare or a related field required.
- Excellent written and oral communications skills are required.
- Ability to deal effectively with multiple clients is required.
- Ability to effectively interact with a diverse workforce and cross functional groups required.
Preferred Qualifications:
- Master's degree in Business, Healthcare or a related field preferred.
- Knowledge of insurance regulatory and contractual requirements preferred.
- Knowledge of various analytical methods and statistical techniques preferred.
- Knowledge of current health care marketplace dynamics and Kaiser Permanente's position in the market preferred.
- Knowledge of Kaiser Permanente operations and marketing processes and strategies preferred.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.