Manages 24-hour departments providing patient care services. Ensures staff provide high quality, accessible, cost effective care, and patient focused services to members across the continuum, which comply with local, state, and federal requirements. Develops and maintains clinical standards of care and practice; responsible for all resource budgeting, selection and development.
Essential Functions:
- Manages the operations of 24-hour departments that may be at multiple locations.
- Ensures Assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements.
- Establishes, implements, and maintains patient care and service standards to meet members and internal clients' expectations.
- Designs and evaluates processes to improve systems and patient care results across the continuum of care.
- Develops and monitors budgets for the appropriate use of human and material resources.
- Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service.
- Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff.
- Ensures on going staff development.
- Develops, implements, and monitors departmental policy and procedures which support the organizations goals and business objectives and ensures they are met.
- Oversees and develops standards of care and standards of practice, directs fiscal management, and quality improvement activities.
- Manages and resolves human resource, employee and department safety, and risk management issues.
Secondary Functions:
- Manages the operations of the Trauma Program.
- Provides leadership and direction in planning, designing, and implementing the Level II and/or Level III Trauma Center. Implements and evaluates the programs of the Trauma Center.
- Serves as an expert on registered nurse staffing requirements and staffing methodologies in a Trauma Center.
- May assist in the development of clinical practice guidelines and protocols with expected outcomes for groups of patients with similar diagnoses.
- Participates with facility leadership in planning the space, equipment, staffing, policies, and procedures of the Trauma Center.
- Responsible for planning, coordinating, directing, and evaluating the delivery of trauma services by maintaining Level II and/or Level III Standards of Care, Practice, and Performance.
- Directs fiscal management, and quality improvement activities.
- May supervise both professional and non-professional staff, conduct quality studies, and lead performance improvement activities.
- Ensures coordination of trauma services with other hospital and clinic services.
- Adheres to labor contracts while carrying out responsibilities.
- Participates in labor-management partnership activities.
Qualifications:
Basic Qualifications:
- Extensive nursing experience in both patient care and management/leadership roles required (usually five (5) years).
- Previous supervisory experience required (usually four (4) years).
- BSN or BA in a health care related field strongly preferred.
- Master's degree preferred.
- Graduate of accredited school of nursing.
- Current California RN license required.
- BLS certificate required.
- Knowledge of Nurse Practice Act, The Joint Commission, and other local, state, federal regulations.
- Demonstrated strong interpersonal communication skills.
Preferred Qualifications:
- ACLS certificate
- TNCC certificate
- Minimum 10 years progressively responsible experience in emergency medicine management roles with at least 5 years experience in a trauma setting.
- Experience training emergency department staff.
- Demonstrated success in working collaboratively with a multi-disciplinary team.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.