HireDiversity

Bentonville, AR, US

Sr. Manager, Customer Development - Walmart-0285130129

Description

Johnson & Johnson Sales and Logistics Company is recruiting for a Sr. Manager, Customer Development on the Walmart team, based in Bentonville, AR.

The incumbent is responsible for achieving shipment and consumption goals by managing an assigned network of business within a specific geographic region or assigned account. The incumbent is responsible for managing a top volume customer and/or managing a team of external and/or internal sales personnel within the assigned geographic region or account(s). The incumbent coordinates team efforts to fulfill the needs of the customer and company. While managing the team, the incumbent is also responsible for leading/influencing strategy. The incumbent develops and leads the execution of business plans to achieve sales goals for the assigned account(s) that include 4P fundamentals (product, placement, promotion, pricing), new item execution and strategic initiatives such as platforms. The incumbent serves as the key sales point of contact for information and action, and also serves as the voice of the customer within the company. The incumbent drives team goals while managing the budget for optimal ROI. The incumbent is potentially accountable for hiring, training, and coaching a sales team of 3+ direct or indirect representatives to ensure compliance to OGSM. The incumbent participates in special projects as assigned. Key responsibilities include, but are not limited to:

Talent development: Hires, trains and develops direct reports in compliance with protocols. Maintains regular and frequent contact with team members and/or third party brokers to enhance implementation of business plans and initiatives. Creates, maintains, and leverages relationships with senior level decision makers internally and externally. Leads the development and implementation of targeted business plans including the 4P's the customer. Understands, penetrates, and leverages resources such as sales agencies. Evaluates and negotiates agreements against objectives. Serves as the primary source of information for internal partner group (i.e., Brand, GBU) management regarding customer conditions, competitive trends and marketplace dynamics. Coaches, develops, and evaluates direct and/or indirect reports. Teaches direct and/or indirect reports how to leverage data and insights to support business initiatives and identify opportunities. Provides coaching and information as necessary to support business planning. Facilitates communication between staff and home office groups as necessary. Monitors and reports on external and internal achievement of plans. Performs regular in-market visits to audit and ensure team member and account compliance for objectives. Monitors and ensures account compliance to plan. Analyzes the geography and account mix to determine fund allocation. Manages the trade fund budget by ensuring adherence to fund allocations. Facilitates efficient communication between assigned external partners and internal functional areas. Gain alignment of resources across a complex matrix environment to achieve goals. Influences the actions of others where there is not often direct authority. Facilitates category analysis to monitor progress of all assigned products. Collaborates cross-functionally with internal partners such as finance, logistics and operations to drive efficiencies. Complies with company policy and procedures at all times. Maintains and complies with SAFE Fleet & Safety objectives and policies. Is aware of all the relevant business processes and requirements related to pricing, trade promotions and inventory management. Completes all required training relative to Military Resale including Military Sales Overview and GC101. Ensures that Military Resale customers are managed in line with the identified Tracking Customer.

Qualifications


4 year degree in Business, Marketing, or related field required. 8+ years experience in consumer product sales required. Up to 20% travel required. IRI or Nielsen experience required. Retail Link experience preferred. Experience working with trade funding management & forecasting systems preferred.

Ability to prioritize and to successfully manage multiple projects/initiatives. Ability to work in a matrix environment. Ability to interpret and communicate complex business data. Ability to manage conflict and negotiate successfully. Strong interpersonal skills and ability to build relationships. Strong computer skills, including MS Office Suite applications, sales database and web applications.

Primary Location:North America-United States-Arkansas-Bentonville
Organization: Johnson & Johnson Consumer Inc. (6071)