Kaiser Permanente is seeking a process oriented individual with a 'can do' attitude to work in our Network Services Department. Individuals submitting applications-resumes for this position must show the ability to think critically, creatively, independently and cooperatively, and be mentally flexible and agile. He or she must possess the ability and self-confidence to adapt to rapid or major changes, be curious with a desire to learn, have the strength to be a positive influence to the team and to champion change with a profound understanding of the importance of teamwork. Potential candidates must show strong technical project engineering skills, strong customer focus, and excellent analytical, problem solving, oral, telephone, written, presentation and communication skills. Prospect must have the ability to interface, partner, and influence network vendors and technology partners and must be passionate about Care Delivery and Kaiser's social mission within our communities. The individual must also willing to travel.
Essential Functions:
- Provide guidance on and/or lead the design & engineering efforts, as well as expert technical input & support for engineering network & telecommunications solutions based on recognized standards and best practices.
- Direct KP's vendors and provide guidance & criteria for documenting design standards and engineering solutions.
- Assist leadership and collaborate and consult with stakeholders to develop solutions and coordinate, implement, and prioritize plans to meet standards & requirements.
- Work closely with project managers to upgrade or create designs to meet business requirements. Work with peers to assist and support other engineering initiatives.
- Follow all Change Management and Acceptance Testing processes. Validate and/or improve processes for performing change and quality assurance checks.
- Follow all Incident and Problem Management processes for operational support.
- Lead efforts in updates to processes, procedures, guidelines, and standards, including quality controls. Participate in investigations, analysis, reviews, pilots, and evaluations of advanced technologies.
- Work with peers in recommending improvements to existing systems and identify potential issues for escalation and resolution
Qualifications:
Basic Qualifications:
- Bachelor's degree in Computer Science, Engineering, Telecommunications, or related discipline or four additional years of equivalent work experience
- A minimum of 12 years of network and/or telecommunications engineering experience.
- 8 or more years of high-level network planning and design experience
- Must have excellent oral and written skills. Strong documentation and presentation are critical
- Must understand Cisco firewalls appliances and FWSM
- Familiarity with MPLS/BGP, OSPF, QoS, WAN
- Thorough knowledge of policies, practices and systems.
- Regularly contributes to the development of new concepts, techniques, and standards.
- Considered functional expert (Subject Matter Expert SME) in field within KP.
- Frequently contributes to the development of new theories and methods.
- Employs expertise as a generalist or specialist.
Preferred Qualifications:
- Previous experience in network services within the health care industry is desirable
- CCIe, CCNP, CCDE, or CCVP Certification
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.