The Strategic Initiatives & Operations (SI&O) organization is responsible for some of the most significant initiatives in Kaiser Permanente (KP) Information Technology (IT), including formation of the KP Technology Strategy - in support of the Kaiser Permanente annual Strategic Plan, the Care Connectivity Consortium (CCC), Innovations in Health Technology, an enterprise-wide Digital Strategy, and many others.
The Program Analyst will report to the Executive Director of the Integrated Program Management Office (IPMO) organization within Kaiser Permanente IT. This individual will be responsible for supporting the creation and operationalization of portfolio, program and project management processes for use by KP's Large Programs to more effectively manage and deliver business transformation efforts. This individual will be responsible for creating standardized tools and processes to initiate, track and measure project deliverables.
This position will be support the Executive Director of the IPMO to create portfolio, program and project management processes for use by KP's Large Programs to more effectively manage and deliver business transformation efforts.
The Program Analyst, IPMO will be responsible for developing important relationships with internal and external business and IT partners. This individual will work across within the IPMO team, the IT Strategic Services team, and across Business and IT teams to enable the success of Large Programs.
The primary objectives of the IPMO include, but not limited to:
- Improving the delivery of large complex projects by creating standard processes, tools, and templates that will be used consistently across the IT organization
- Delivering a consistent method to report on project status, including success stories, lessons learned and risk/mitigation planning
- Develop process to assess and measure project health with quantitative metrics
- Identify suite of tools that will be used across all projects to ensure consistent project management and tracking of critical project information
- Establish a 'flight control' capability to easily track interdependencies of major projects
- Partner with Enterprise Risk to assess project risk and impact to business and IT organization
Principal Responsibilities:
- Provide executive steering committee support including producing portfolio dashboards, tracking portfolio projects, facilitating issue escalation, and creating strategic thoughtware.
- Support the development an Integrated PMO methodology defining a set of project management, program management and portfolio level processes to standardize mega-program software delivery across the organization. This includes but is not limited to:
- Project management: reporting requirements, issue & risk tracking processes, standard key milestone & dependency management processes, and critical path tracking mechanisms
- Program management: reporting requirements, governance structure models, communication plans, business functional delivery approaches, and PMO processes
- Portfolio management: portfolio level tracking dashboards, sponsor and steering level sample reports, program management processes
- Help document program management best practices to mega-program teams, provide project management methodology and tools support
Qualifications:
Basic Qualifications:
- Bachelor's degree in a related field and/or 4 years of equivalent work experience.
- A minimum of 2 years experience in project management.
- Minimum 4 years analyst-level IT leadership experience supporting transformation technology programs in complex organizations.
- Experience on highly complex enterprise-level strategic and operational initiatives on a national or global scale, with successful implementation of dramatic and transformational strategies.
Preferred Qualifications:
- Career experience in IT project management, IT operations, consulting and/or engineering is strongly preferred.
- Certified Associate Project Manager (CAPM) from the Project Management Institute.
- Should have managed project budgets up to $1Million.
- Proficient in RPM for time reporting, scheduling, and project management.
- Understands Remedy to review release schedules.
- Understands Ariba to procure goods and services.
- Understands Cognos for financial processes.
- Understands Borland suite for requirements, testing, and document management.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.