Job description
IBM is seeking an enterprise-level expert in Change Management, incident/problem management, project management, and IT service management for the client in Washington DC. He/She will develop enterprise-level Change Management program and processes, lead the enterprise IT Service Management project (ITSM), integrate incident, problem, and change process/activities across services, and lead change management and other projects.
It is also expected that new hires live within a reasonable commuting distance (generally 50 mi or less) of the following cities: Atlanta, GA; Boston, MA; Charlotte, NC; Chicago, IL; Cincinnati, OH; Columbus, OH; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Hartford, CT; Houston, TX; Kansas City, MO; Los Angeles, CA; Miami, FL; Minneapolis, MN; New York City, NY and surrounding areas; Philadelphia, PA; San Francisco, CA; Tulsa, OK; and Washington, DC. Exceptions may be considered.
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Required
- High School Diploma/GED
- At least 3 years experience in hands-on, technical change management and incident/problem management.
- U.S. citizenship required
- English: Basic knowledge
Preferred
- Bachelor's Degree
- At least 3 years experience in managing large projects.
- At least 3 years experience in client-facing role.
- Security clearance of Secret - Active
- English : Intermediate
Additional information
To be an official applicant to IBM, you must submit a resume and online application. Resumes submitted remain active for six months.
To ALL recruitment agencies: IBM only accepts resumes from agencies on our Approved Agency List. Please do not forward resumes to our applicant tracking system, IBM employees, or send to any IBM company location. IBM is not responsible for any fees related to unsolicited resumes.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.