HireDiversity

Ciudad de México, MX

Regional Service Engineering Analyst-00000A6L

Description

Regional Service Engineering Analyst- 00000A6L

"Johnson & Johnson companies are equal opportunity employers"

Searching the best talent for: Regional Service Engineering Analyst

General Description

Participate in major regional/local process improvement initiatives. Responsible for process design, technical specifications, user training, documentation, and any other tasks for the scope assigned by Project Manager.

Main responsibilities
- Responsible to execute assigned regional support processes such as: Key Performance Indicators (KPIs) standardization and reporting, Master Data standardization and integrity, Warranty and entitlement analytics: cost to serve, suggested pricing, financial model monitoring.
- Act as key liaison with Operating Company (OpCo) to ensure alignment in processes, systems, and strategy.
- Continuously benchmark assigned processes, focusing on market trends and customer needs to identify opportunities for process improvement and differentiated services.
- Interface effectively with Sales & Marketing, Regulatory Affairs, Health Care Compliance, Supply Chain, Quality, IT, HR, and Finance to manage cross functional processes and resolve issues impacting areas of responsibility.

Cualificaciones

Qualifications:
- • Professional degree: BS degree in Industrial, Chemical or Mechanic Engineering.
- 2 years of experience in Operations, Technical Service or Process Improvement Projects
- Bilingual (English required and Spanish or Portuguese)

Global Leadership Profile Competencies
- Integrity and Credo-based Actions ~ lives Credo values; builds trust; tells the truth; initiates transparency into problems; demonstrates genuine caring for people
- Collaboration and Teaming ~ puts interests of enterprise above own; works well across functions and groups; builds teams effectively; inspires follower ship; instills a global mindset
- Sense of Urgency ~ proactively senses and responds to problems and opportunities; works to reduce "cycle" time; takes action when needed
- Results and Performance Driven ~ assumes personal ownership and accountability for business results and solutions; willing to make tough calls; consistently delivers results that meet or exceed expectations; demonstrates a track record of people development; champions diversity; net exporter of successful talent

Other Competencies and skills

• Project management

• Analysis and interpretation

• Build effective relationships

• Communication and presentation skills

• Independence

• Teamwork

• Priority setting and focus

• Follow up and control

• Travel 15% within LatAm

Submit your resume by: february 13th

Primary Location: Mexico City

Ubicación principal: America Latina-México-Distrito Federal-Ciudad de México

Organización: Johnson & Johnson Medical Servicios Profesionales S. de R.L. de C.V. (7243)

Área: Process Engineering