Responsible for the provision of oral simultaneous, consecutive interpretation & sight translation throughout the medical center/designated location.
Essential Functions:
- Performs on-site & over-the-phone interpretation for patients, families, KP & non-KP health care providers who prefer to speak in their primary languages, other than English
- Provides simple sight translation
- Completes interpretation work requests as per protocol, provides accurate & timely documentation of work done, & compiles reports as required
- Participates as a member of the health care delivery team, exercising sensitivity & maintaining confidentiality of employee & patient information at all times
- Provides expert knowledge regarding the interaction of medical treatment & key aspects of culture
- Conducts and/or facilitates for medical staff, members & prospective members
Qualifications:
Basic Qualifications:
- Previous experience as an Interpreter in a multi-specialty health care environment preferred
- High School Graduate
- Health Care Interpreter certification required
- Excellent oral command of English and a second language of service
- Ability to demonstrate professionalism in a demanding, high stress and fast-paced environment
- Demonstrated understanding of cultural issues related to health care
- Must be sensitive and knowledgeable of the distinction between neutral interpreting and patient advocacy
- Must pass an oral competency assessment in both target and source language
- Basic computer skills required, i.e. Email, Word processing, spreadsheet and data entry
- Must be flexible and able to prioritize multiple tasks
- Must be able to work in a Labor/Management Partnership environment
Preferred Qualifications
- Basic computer (Word, Excel) skills
Notes:
- Rotating weekends required
- Travel to cover outlying areas with the exception to Coachella
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.