Provides high quality and cost effective project support services and operational expertise for a broad array of SSD project initiatives. Works on projects of medium to high complexity where analysis of data requires evaluation of identifiable factors. Provides expert technical leadership to clients and department staff in areas such as scheduling, work flow, data flow, KP organization and/or telephony. Works under limited supervision.
Essential Functions:
- Provides consultative and business direction on SSD projects of medium to high complexity
- Develops project proposals, recommendations, implementation plans, communication packages, performance measurement tools and training materials related to the assigned projects
- Plans and facilitates meetings
- Motivates team members
- Cultivates and reinforces appropriate group values, norms and behaviors
- Develops and recommends design processes to address identified problems
- Initiates the design and development of research plans for data gathering and analysis
- Develops project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices
- Makes presentations to audiences at various levels
- Tracks project status and follows up on outstanding items
- Provides guidance and expert technical leadership to department staff and team members
- Actively participates or may lead in analyzing data and developing recommendations and action plans
- May provide guidance to team on performance and productivity issues
- May develop training programs for different levels of audiences
- May set strategic direction of projects
- May prepare preliminary project plans which identify key issues, problems, approaches, performance metrics and resources required
- May establish team membership and negotiates time commitments and resource allocation
- Performs troubleshooting and issue resolution
Qualifications:
Basic Qualifications:
- Minimum five (5) years analytical, project management or consulting experience required in a specified technical area preferably in a healthcare environment or master's degree in computer science, health care operations or other related field with three (3) years experience
- Project management experience in health care preferred
- Clinical systems experience preferred
- Bachelor's degree or equivalent experience in health care operations, clinical or other related field
- Master's degree or clinical licenses (RN, MD, etc.) preferred
- Vehicle and California driver's license required
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives
- Demonstrated ability to conduct, apply and interpret quantitative and qualitative analysis
- Good project management and consulting skills
- Excellent verbal and written communication skills
- Proficient with PC applications including spreadsheet, word processing, presentation and reporting software and graphics packages
- Must be able to work in a Labor/Management Partnership environment
Preferred Experience:
- Experience supporting the KPHC Ambulatory application and experience implementing Tapestry Referrals preferred.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.