GENERAL SUMMARY
Performs executive-level administrative support efficiently and effectively with a high degree of confidentiality and professionalism. Duties may include creating correspondence, maintaining calendars, compiling complex reports, creating graphic presentations, and answering telephones. Duties may be complex in nature and may involve access to confidential and/or sensitive information. Works independently to prioritize work and deadlines. Determines methods and procedures to use to resolve problems. Serves as an information resource concerning the organization’s policies and procedures.
ESSENTIAL RESPONSIBILITIES
- Provides executive-level support which includes, but is not limited to, maintaining executive's calendar and schedule, coordinating complex travel arrangements, and maintaining accurate files.
- Screens incoming phone calls on behalf of the executive. Provides information or directs inquiries to the executive or other appropriate resource. Takes and relays messages; greets visitors.
- Reviews executive’s incoming mail and electronic communications. Handles responses on behalf of the executive.
- In executive’s absence, ensures that all departmental administrative matters are handled appropriately.
- Uses a variety of software packages to draft routine and non-routine correspondence for executive’s signature. Reviews all documents prepared for the executive. Makes changes as needed. This may include assignments of a confidential and/or sensitive nature.
- Researches, compiles, and formats complex information into databases and spreadsheets. Verifies data for accuracy and completeness. Compiles information for inclusion in complex reports.
- Assists executive with the preparation of presentation materials including creating, proofreading, editing, and printing.
- Participates in committee meetings by preparing minutes and presentation summaries, planning meeting agendas, and organizing and managing meeting logistics.
- Coordinates projects and ensures all are completed in a timely and efficient manner and follow-up is done on all administrative details.
- Interprets organization’s policies and procedures in response to inquiries. Communicates information to management.
- Performs other duties as required.
Qualifications:
JOB SPECIFICATIONS
- High school degree or equivalent. Associate’s degree preferred.
- Previous (5-7 years) administrative experience supporting a high-level executive in a complex organizational environment.
- Ability to interact with all levels of internal and external personnel such as board members, other senior executives, customers, outside vendors, and investors.
- Detail-oriented self-starter with excellent verbal and written communication skills.
- Demonstrated organizational and time management skills.
- Must possess a strong sense of urgency and ability to deal with very sensitive issues in a tactful, positive, confidential manner.
- Ability to initiate and handle multiple priority projects concurrently.
- Proficient with a variety of software applications.
Coventry Health Care is an Affirmative Action/Equal Opportunity Employer, and we are committed to building a talented and diverse team.
Job: Administrative Support Workers
Primary Location: Bethesda, MD, US
Organization: 10800 - Coventry Management Services
Schedule: Full-time
Job Posting: 2013-02-07 00:00:00.0
Job ID: 1212302