Wells Fargo''s Consumer Lending Group (CLG) is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every decision and design every product and service with our customers in mind. If it''s not good for our customers, then it''s not good for Wells Fargo. It starts with you. We must attract, develop, retain and motivate the most talented people those who care and who work together as partners across business units and functions. We believe everyone on our team is important and deserves respect for who they are and how they contribute to our success. The CLG team includes our home mortgage, home equity, consumer credit card, personal loans and lines, direct auto, dealer services and commercial auto, retail services and education financial services businesses. Join the #1 Mortgage originator and servicer (Source: Inside Mortgage Finance). Our Default Servicing Team respectfully engages, understands and advises consumer real estate customers of available solutions to resolve mortgage delinquencies. Performs moderately complex to complex administrative, technical/analytical and presentation tasks for a manager, department, and/or business unit. Duties include: - Compiling information and preparing moderately complex reports using appropriate software. - Balancing routine general ledger lines and/or expense accounts. - Assisting with personnel/payroll processing and record keeping. Candidate tracking On-boarding in Online Recruiting; Notifying Security of visitor badges, new hires, terminations Requesting all building requests for floor Desk key maintenance & ordering All Staff Mgmt changes; including maintain data bases ;Candidate tracking On-boarding in Online Recruiting Ordering office supplies, copier paper, equipment needed for call center. - Assisting, screening and/or selectively referring callers. - Answering questions regarding business unit policies and procedures. - Calendar management. - Minute taking in meetings. - Making travel arrangements (flight booking, hotel reservations, car rental, meeting organization, etc). - Performing technical/analytical duties such as utilizing excel and putting formulas, with charts, graphs and other calculations. - Putting together presentations utilizing PowerPoint, excel and other Microsoft software. May work closely with both internal and external customers to meet their service needs. May be responsible for providing support to the business line staff in the areas of reporting, customer/business documentation, sales and service goals. May monitor and assist with forecasting monthly budget.
Basic Qualifications: 1+ years clerical experience in an office setting.
Minimum Qualifications: - 1+ years of direct administrative assistant experience, including exposure to confidential and sensitive information. - A proven ability to exercise discretion and independent judgment. - Superb communication and customer service skills. - A demonstrated attention to detail. - Excellent organizational and time management skills. - Advanced knowledge of PowerPoint, and MS Office, including Outlook, Word, and Excel. - Self starter. - Problem solver. This position requires compliance with all mortgage regulatory requirements and Wells Fargo''s compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
Preferred Skills: - Experience managing all new hire on-boarding processes including candidate tracking, Staff Management changes. - Experience facilitating all team member organizations moves/terminations. - Experience ordering office supplies, copier paper, equipment needed.
How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psp/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_HM_PRE&Action=A&SiteID=1&Opening=3711336.
WELLS FARGO IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER M/F/D/V.