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MillerCoors is seeking a part-time Guest Server for our Milwaukee brewery location. 

Part-time hours: 30-39 hours per week (work hours in the Monday-Saturday timeframe over the winter months and Monday-Sunday during the summer months).  Must be available to work days and occassional evenings up to 10:00 pm, as needed.

The Guest Relations Representative - The Guest Server reports to the Guest Relations Supervisor - Hospitality. This position will provide customer service and facilitate sampling for public and private tours, special events, and Fred's Pub. The duties will include guest relations, maintain positive rapport with guests and maintain a safe and healthy environment for sampling. This position may be expected to cross-train into retail and/or tour operations.

This position will partner with our other Guest Relations Representatives in the following areas:

Guest Relations Representative Tour Operations: This position reports to the Guest Relations Supervisor ' Tour Operations. This position will conduct organized public and private tour groups throughout the Milwaukee campus in compliance with OSHA regulations. The duties will include guest relations, customer service, public speaking, and awareness of safety and company expectations. This position may be expected to cross-train into retail and/or guest relations .

Guest Relations Representative Retail Sales: This position reports to the Guest Relations Supervisor ' Retail Sales. This position will provide retail assistance in the Girl in the Moon gift shop. The duties will include retail sales, customer service, re-stocking the store, facing and straightening of merchandise, assisting Inventory Coordinator with upkeep of inventory and receiving. This position will also work off-site retail events.

Guest Relations Representative - Beer Sales: This position reports to the Guest Relations Supervisor Retail Sales. This position will provide retail assistance in the Milwaukee Campus Beer Sales. The duties will include maintaining beer inventories on sales floor, daily deposits, brewery relations, corporate relations, retiree relations, and stocking and facing retail items. This position requires forklift certification.

All Guest Relations Reps will present themselves in a professional manner at all times and represent MillerCoors to the public. They must maintain TIPS certifications upon hire throughout employment. This position may assist or mentor new-hires into their roles within the expectations of the Guest Relations Management team. This position will work closely with the Guest Relations Manager, Supervisors and Coordinators to continually enhance their core areas of expertise and enhance the company's image in the community.        

Must be a minimum 18 years of age.

Excellent verbal communication skills are required.
Ability to speak in front of large groups required
Familiarity with Microsoft Windows and Microsoft Office operating systems

Must posses working knowledge of customer service practices as well as retail, tour and guest relations operations.

Physical requirements require moderate lifting (up to 50 lbs), standing for extended periods and walking and climbing stairs on a daily basis

Good memorization is a plus.

Education: Bachelor degree preferred but not required

Roles, Skills and Attributes Required:

Strong organizational and time-management skills
Able to handle a wide variety of tasks and responsibilities while maintaining a superior level of customer service
Must be energetic, enthusiastic, and excel in a team environment

Demonstration of positive daily interaction with tour staff management, corporate and brewery employees.

Demonstration of positive daily interaction with public guests, private guests, non-profit organizations, distributors and vendors

Excellent communication skills to effectively interact with internal and external customers
Natural affiliation for balancing and assisting management team in completing multiple projects.