Responsible for providing complex communications consultation, communications planning, implementation and recommended solutions for multiple Kaiser Permanente programs and projects (targeting both internal and external audiences) to meet organizational brand and reputation goalsfor the HR communications department.
Essential Functions:
- Develop and implement communications plans and tactics to fulfill the strategic and operational goals and objectives of the overall communications program developed by the communications practice leader for his/her clients to deliver, promote and protect the organization's brand and reputation.
- Provide communications consulting to internal clients on internal and external communications. Consulting activity will vary from verbal communications or advice on communications issues to providing customized communications materials.
- Strategizes with client, writes creative briefs, researches and analyzes information, prepares presentations (PowerPoint presentations, speeches and talking points), plans logistics, and manages overall coordination.
- Ensure content is consistent with the Kaiser Permanente brand in terms of tone, manner, and messaging.
- Manages and completes multiple assignments in short time frames and coordinates diverse projects and activities into a cohesive and strategic program.
- Acquire the input and resources of other communications staff in the organization to fulfill the objectives of communication plans and projects on behalf of communications practice leaders' clients.
- Coordinates the deliverables of other communicators in the organization to ensure that special projects are in compliance with negotiated timelines/financial allocations.
- Implement measures to determine effectiveness of communications programs and create plans to improve results.
- May supervise other communications staff for the purpose of implementing specific communications projects, events, or programs within a given timeframe.
- Responsibilities impact the achievement of key functional and/or KP objectives that have direct and significant business impact.
- Contributes to the development of the department's objectives.
- Erroneous decisions or recommendations would normally result in the inability to reach functional objectives and negatively affects expenditures and resources.
- Involves interpreting and analyzing established concepts and trends.
- Exercises considerable judgment to make decisions for less defined and complex issues.
- Requires complex decision-making.
- Develops solutions to a diverse range of complex problems, which require creativity and innovation within broadly defined policies and practices.
- Requires in-depth analysis to identify and recommend new solutions for more complex problems.
- Provides professional/technical guidance to team members.
- Influences others to buy into new concepts and methodologies.
- Engages in matters requiring coordination across functional lines.
- Exercises considerable latitude in determining objectives and approaches to assignment.
- Work is accomplished without considerable direction.
- Work is evaluated upon completion to ensure objectives and performance requirements have been met.
- Has no formal supervisory responsibilities.
Qualifications:
Basic Qualifications:
- Seven (7) years of experience in corporate communications environment to include two (2) years of supervisory experience of entry-level communications staff required.
- Recent experience in planning and implementing complex communications plans and projects for a large complex organization, agency and health care background required, with track record of increasing responsibility.
- KP experience preferred.
- Bachelor's degree in journalism, english or business administration or related field or related experience required.
- Master's degree preferred.
- Thorough knowledge of policies, practices and systems.
- Regularly contributes to the development of new concepts, techniques and standards.
- Considered functional expert in field within KP.
- Frequently contributes to the development of new theories and methods.
- Employs expertise as a generalist or specialist.
- Excellent writing and editing skills.
- Demonstrated excellence in working effectively with senior leaders and managers in large organizations and influencing their approach to communications.
- Demonstrated excellence in working collaboratively in a team setting.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.