Provides operational level support for the management of the vendor contracts for the CS BIO Finance portfolio.
Provides support for the vendor operational management and governance processes
Responsible for invoice reviews, accruals and proper time card documentation and reporting.
Maintains records of vendor resources, and produces reports on performance metrics and service level agreements.
Assists in the creation of Statements of Work, RFP/RFQ and contract documentation and management
Liaison with 3rd party providers in improving the quality and cost of services; obtaining data and reconciling resource issues; ensuring compliance to Kaiser policies and security
Creates monthly business review presentations, gathers data and analysis results
Identifies process inefficiencies and strives to optimize as part of the Finance Portfolio Business Management team
Qualifications:
BASIC QUALIFICATIONS
Associate or Bachelor Degree in Business Administration, Computer Science or related field
High level proficiency of Microsoft Office products (Visio, Word, Excel, Access, PowerPoint, and Microsoft Project)
Proven excellence in written and phone communication
Familiarity and experience with reporting
Strong negotiating and influencing skills.
Ability to initiate and drive process improvements.
Ability to work independently with minimal supervision and within tight deadlines.
Ability to manage rapidly and frequently changing priorities.
PREFERRED QUALIFICATIONS
Prior experience with contract management, RFP/RFQ and service management
Prior exposure to IT outsourcing and/or service management
ITIL and/or PMP certification a plus
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.