Provides laboratory services by performing a variety of procedures including proper specimen collection, specimen processing, and Phlebotomy.
Essential Functions:
- Follows established procedures for collection, processing and testing of patient samples.
- Instruct members on other specimen collections.
- Reviews lab request form or computer generated requisition for tests that have been requested and enter test requests and generate specimen labels.
- Communicates specimen collection instructions to patients in a clear and concise manner.
- Schedules laboratory appointments for specified tests.
- Packages specimens for transport and tracks specimens to the final destination in accordance with KPMAS laboratory policies and procedures and/or DOT regulations.
- Arranges for special transport of specimens when necessary.
- Performs waived or limited moderately complex laboratory testing in accordance with standards set forth in the approved Laboratory Procedures Manual.
- Reports and maintains records of patient results according to protocol. ('Waived' and moderately complex are recognized laboratory test complexity classifications as defined in CLIA 88 federal regulations).
- Adheres to quality assurance plans and quality control procedures.
- Takes corrective action when necessary and documents these actions for review.
- Follows instrument and equipment maintenance and troubleshooting procedures.
- Maintains records of actions.
- Attempts to troubleshoot malfunctioning instruments or equipment, referring major problems to the supervisor or designee.
- Communicates with medical, clinical and technical staff within the medical facility and other laboratories concerning specimen inquiries, problems, and investigations in a timely manner according to established laboratory procedures.
- Performs duties in compliance with laboratory safety and infection control practices.
- Recognizes unexpected or unreasonable delays, brings any upset patient or unusual situation to the attention of the supervisor or designee.
- Maintains adequate inventory of clerical and laboratory supplies.
- Performs clerical duties and other duties as assigned.
Qualifications:
Basic Qualifications:
- One (1) year of experience working in a clinical environment which includes laboratory testing, phlebotomy, and specimen processing.
- High school graduate or equivalent required.
- Successful completion of MLA course required with a passing grade at an accredited college or university.
- Pass MLA competency exam (internal to Kaiser Permanente) with 80% as minimum passing score for every discipline during probationary period or prior to promotion whichever is applicable.
- Demonstrated knowledge of medical terminology.
- Proficiency in the use of applicable computer software.
- Demonstrated effective interpersonal and communication skills required.
- Demonstrated skills in organizing and prioritizing required.
Preferred Qualifications:
- Phlebotomy certification by nationally recognized agency preferred.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.