Provides leadership for the coordination of all specialties & ancillaries in the multi-specialty medical center on his or her shift.The role supports the Medical Center Administrative Director to achieve market leading performance in the areas of clinical quality, market growth, financial performance & member satisfaction with the care experience.Works closely with facilities to ensure the Multidisciplinary Medical Center is in excellent condition & provides an environment that is welcoming, therapeutic & professional.
Essential Functions:
- Provides, articulates, & integrates a vision that aligns operational activities & strategic targets w/ organizational mission, vision & values for the Multi-specialty Medical Center at Capitol Hill.
- Manages & monitors performance by facilitating problem solving & conflict resolution relating to all operational issues.
- Manages relationships within the Medical Center & service lines to enhance team work & accountability for the effective delivery of service across the continuum of care.This includes, but is not limited to: ancillary services, call center, medical delivery system (hospital & sub-acute), products, provider services & quality resource management.
- Supports initiatives to manage & measure clinical quality.Supports the identification, evaluation, & monitoring of quality & service performance goals. Ensures compliance w/ internal policies & with external regulatory, licensing, & accrediting agencies, including health information management.
- Leverages resources & manages financial & non-financial resources & information.Shares best practices, recognizes & capitalizes on size, scale, & capabilities, & continuously seeks opportunities to improve fiscal performance. Assist w/ financial performance management & supports Service Line Directors' budgets. Champions & ensures continuous improvement in all operational activities:
- Support initiatives that monitor appointment access, patient flow activities & implementation of actions that assure coordinated care between departments.
- Provides immediate service recovery for member concerns and resolves in a timely and effective manner.
- Supports initiatives relating to disaster response and employee health and safety.
- Represent and participate in community benefit events and service organizations to create a climate of civic responsibility within Medical Center.
-Promotes staff development and acts as a role model.
- Manages available information technology systems (KP Health Connect, Payroll applications, and medical applications).
- In partnership with Facilities Operations Leaders, ensures the maintenance of a safe and secure environment for customers and staff.
Qualifications:
Basic Qualifications:
- A minimum of 5 years of current clinical experience in an acute care environment plus2 years of supervisory experience required.
- Demonstrated clinical and managerial competence appropriate to area(s) of responsibility is required.
- Bachelor's of science in nursing degree required (must be completed within 18 months of hire).
- Current RN license in appropriate jurisdiction required.
- BLS and ACLS required.
- Familiarity with all pertinent laws, regulations, and standards of nursing practice is required.
- Demonstrated competence with financial management principles and standard software applications in a Windows environment is required.
Preferred Qualifications:
- Masters preferred
- Critical Care, Emergency Room nursing experience preferred. - PALS preferred.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.