Provides clinical & technical support services to providers & professional nursing staff in the Urgent Care department &/or Clinical Decision Unit in order to assist in provision of patient care, improve efficiency & optimize clinical outcomes.
Essential Functions:
- Coordinates flow of patients in the department to optimize throughput; keeps patients apprised of delays.
- Observes patients in the department & notifies the provider &/or RN immediately if patient appears in distress.
- Prepares patients to see the provider; assists prior to, during, & following examination as needed.
- Performs all skills required of the Clinical Assistant.Additionally, inserts Foley catheters, performs complex splinting & performs venipuncture for the purpose of drawing blood or inserting a saline lock.
- Provides & reviews written instructions w/ patients as appropriate.
- Maintains examination & treatment rooms & other clinical & reception areas.Cleans equipment following established organizational guidelines.Ensures that established standard supply levels are maintained & orders supplies as directed by the Clinical Operations Manager or lead RN.
- Verifies eligibility & demographic information for both new & existing patients &, when necessary, inputs data in accordance w/ pre-enrollment & non-status change procedures.Collects, secures, & accounts for payments received from members, in compliance w/ established procedures.
- Performs other related duties as assigned.
Qualifications:
Schedule: Every other weekend and variable days Monday through Friday
Basic Qualifications:
- 2 years of experience as an Emergency Department Technician, Emergency Medical Technician or military medic required OR equivalent combination of experience as an Urgent Care Clinical Assistant & completion of training on required skills.(Training required within 6 months of hire.)
- High School diploma or equivalent required.
- Current American Heart Association BLS certification required.
- IV certification required
- Requires bending, lifting greater than 20 pounds, pushing wheelchairs/stretchers.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.