As delegated by and under indirect supervision of clinic nursing supervisor, and with direction from charge nurse, staff nurse, or practitioner, supports practitioner and clinical team to accomplish proactive patient management. Performs variety of technical, clerical, receptionist, and patient care duties to assist practitioners and other members of health care team in providing high quality patient care through health care system, prepares sterile and un-sterile fields, and assists practitioner with minor procedures and occasional office-based surgical procedures. Identifies, draws up, and labels medications for immediate verification and use by the practitioner. Assists in resolving and/or responding to non-clinical related patient complaints and inquires. In addition, acts as preceptor/trainer and collaborates with clinic nursing supervisor to develop operational strategies and process improvements for department/unit. Assists practitioner with highly specialized procedures (i.e. frequent office-based surgical procedures, chain of custody urine collection, splint manufacturing, and medicine administration) after completion of training and competency requirements, in accordance with policies/procedures, and as delegated by clinic nursing supervisor and ordered by authorized practitioner.
Essential Functions:
- Obtains, identifies and records vital signs, prevention data, medications, chief complaints and other pertinent information; demonstrates and applies critical thinking; observes, records and reports pertinent patient symptoms, reactions, condition changes, and information; immediately identifies and reports to RN or practitioner all adverse observations, reactions, conditions, or emergency situations
- Prepares room and instruments for use during exam or procedure; assists practitioner or RN with wide variety of patient care procedures and tests; collects, labels, and processes specimens as required by practitioner and in accordance with policies and procedures; performs point-of-care laboratory tests as authorized by policy and delegated by nursing supervisor
- As delegated by nursing supervisor, nurse, and/or practitioner, in accordance with established guidelines, policies and procedures, and upon completion of clinical competency requirements assists practitioner by setting up sterile and non-sterile fields and assisting with routine, minor surgical procedures
- Identifies, draws-up and labels medications on sterile and non-sterile field for immediate verification and administration by the practitioner; verbalizes preparation and shows practitioner medication container; as ordered by authorized practitioner, calls patient prescriptions to pharmacy
- As ordered by practitioner, applies and removes dressings and pads; as ordered by practitioner and under direct supervision of nurse or practitioner, and after completion of training and competency requirements, applies and removes boots; packs wounds under personal supervision of practitioner or RN
- As ordered by authorized practitioner and delegated by nurse, and upon completion of clinical competency requirements assists practitioner with highly specialized procedures (i.e. medicine administration, highly specialized and technical office-based medical, or surgical procedures, splint manufacture, chain of custody urine collection)
- Additional essential functions as listed in the complete job description
Qualifications:
Basic Qualifications:
- Rank 91B10 or higher as Army Medical Specialist or other military branch Medical Specialist equivalent with eighteen months experience, or graduate of medical assisting program with one year continuous experience
- Graduate of post high school medical assisting program with 200 hours clinical externship or military medical specialist training
- Fully qualified RN or LPN considered as equivalent to education and training listed above
- Current BLS for Healthcare Provider CPR or CPR/AED for the Professional Rescuer certification
- Certification in specialty area, if applicable
- If medication administration required of job, then must obtain passing score of 80% on pharmacology exam and attend class sponsored by Kaiser Permanente on Administration of Medications (and complete required medication administration competency annually)
- If assisting in office-based medical or surgical procedures requiring highly specialized equipment is required of job, then must successfully complete and maintain required competencies annually for the general surgical assistant role, the specific procedures in which they assist and the specialized handling and cleaning of the equipment
- Knowledge of and skill in interpersonal relations, customer service, detail-oriented, problem solving, teamwork, creativity/innovation, and meet variable workloads
- Talking to co-workers, customers, outside vendors, and on the telephone
- Reading, writing, speaking, and understanding English
- Training/giving and receiving instructions
- Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness
Preferred Qualifications:
- One year of medical assistant experience
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.