Manages the day-to-day operations of the local volunteer department. Under the direction of the Volunteer Services Supervisor - CSA, leads the planning, development, integration, and maintenance of the volunteer programs in accordance with the stated mission and goals of the service area.
Essential Functions:
- Responds to department requests for volunteer assistance, by developing a specific plan, establishing schedules, and creating an orientation for the specific role.
- Implements all programs established by Supervisor.
- Supervises 150 - 300 volunteers. Hires, trains, coaches, counsels, and evaluations of volunteers.
- Negotiates new volunteer roles in the service area with KFH/P and TPMG leaders, managers, and supervisors.
- Ensures the activities do not fall under union jurisdiction.
- Maintains the interrogate of the fiscal procedures or the revenue centers (e.g., gift shop), including deposits and daily/monthly activity reports.
- Ensures compliance with all accreditation and regulatory agencies such as TJC, DOC, NCQA, CAL OSHA, and bargaining units.
Qualifications:
Basic Qualifications:
- Previous, usuallytwo (2) or more years of experience in volunteer administration and supervision required
- Previous experience in hospital volunteer administration strongly preferred.
- Previous experience in retail management, record keeping, and accounting required.
- Experienced in resolving conflict and building partnerships.
- High School diploma.
- BA/BS in Business Administration preferred.
- Previous events management skills and public speaking required.
- Ability to work with a diverse group.
- Demonstrated knowledge of PC and various applications required.
- Must be able to work in a Labor/Management Partnership environment.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.