HireDiversity

North America-United States-Florida

CLINICAL ACCOUNT EXECUTIVE - SOUTHEAST-1087130206

Description

Biosense Webster, Inc (BWI), a member of Johnson & Johnson's Family of Companies, is recruiting for a Clinical Account Executive in our Southeast US Region.

Hi-Tech meets Medical Devices at Biosense Webster! If you want to work with brilliant people in a fast paced environment, help make a huge difference in patient's lives and want to be responsible for providing the most innovative technology in the field of cardiac electrophysiology, then Biosense Webster is the place for you! Our vision and mission are clear - be #1 in rhythm solutions globally and cure AF (Atrial Fibrillation), the most common heart arrhythmia. Our products are used by prominent physicians around the world and help improve thousands of patient's lives. Simply put, we are a highly innovative entrepreneurial company with a truly global and diverse culture, backed with the support structure of the Johnson & Johnson Corporation - quite a winning combination! Our commitment to quality and our Credo have helped us achieve significant milestones as a company.

Biosense Webster is the world leader in the $2.5 billion worldwide electrophysiology market and our company is in the enviable position of being one of the fastest growing businesses within Johnson & Johnson. We have achieved double digit growth consistently over the last decade and aren't stopping as we look towards the future. Our product portfolio remains strong and further proves we are an innovative leader in cardiac electrophysiology. In order to continue this great growth trajectory, we need to bring on board top talent like you to help fuel our future! Our growth has also enabled a relentless focus on talent development by providing many new opportunities for our employees to expand their knowledge and grow their careers. Our commitment to developing our leaders is unwavering. Our investment in people, technology, and innovation make us one of the best places to work within one of the most admirable corporations in the world.

The Clinical Account Executive (CAE) role is a 12 month assignment for clinicals who have demonstrated in-depth knowledge of technical and clinical products and a successful track record of building business and increasing market share growth. The Clinical Account Executive role will be an integral part of Biosense Webster's US Field Sales & Service group reporting to the Area Director (AD) and closely partnering with the Program Manager. This position will focus on increasing market share growth in approximately 4-5 targeted accounts within a 12 month period. Following the account conversion, the CAE is also responsible for training the local CAS and ensuring a seamless transition at the end of the task. The assignment will require up to 80% travel within the Southeast US Area.

The CAE is accountable to provide technical and clinical product support to healthcare providers. This position is expected to achieve key business metrics by flawlessly executing the company's strategies and tactics. The CAE is also responsible for building and maintaining mutually beneficial relationships in non-Biosense Webster accounts and for increasing market share of BWI products. The end result should be that Biosense Webster achieves success in the attainment of business objectives through the commercial execution and adoption of CARTO® 3 System and other BWI products in the accounts, and that BWI personnel are recognized as best in the industry for their commercial, technical and clinical competencies. The CAE directly partners with Territory Managers, Field Service Engineers and Program Manager to ensure alignment and coordination of activities to meet business objectives. At the end of the 12 month assignment, the Clinical Account Executive will resume a local CAS position within the Area or potentially have the option to extend the Assignment for another 12 months (AD approval required).

Under the general direction of the manager and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position will:

Partner with Marketing and Area Director to develop & execute an account business plan that leads to attainment of business objectives through the commercial execution and adoption of CARTO® 3 System and other BWI products. Accurately assess customer needs, opportunities, and potential barriers, at accounts where CARTO® 3 System is being introduced, and establish an adoption plan leading to business growth and sales goal attainment. Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of BWI's systems and catheter equipment (e.g., The CARTO® System and appropriate software modules including CARTOMERGE™, CARTOSOUND ™ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate customers on all BWI products to optimize effective usage by providing technical and clinical information and in-service trainings. Shares best practices to increase value for customers. Use consultative selling techniques to identify potential sales opportunities within the account. Create awareness of BWI solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business. Maximize customer case support capability through proper planning and scheduling techniques. Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. Ultrasound CAS, FSE, RBD) and other internal and external partners.

This position will also develop and share best practices with US Field Sales and Service colleagues and internal partners. Develop and grow mutually beneficial customer relationships within and beyond the EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. Prioritize and appropriately respond to requests in a high-stress environment. Maintain composure and problem solving focus during stressful interactions. Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders. Formulate solutions based on dialogue and input gained during session. Provide mentoring for new BWI commercial team members as requested. Respond daily to requests by email and voicemail from customers, practitioners and partners. Perform administrative work, including managing account documentation, compliance training requirements, expense reporting, and Company system input. Maintain Safe Fleet standards according to Company guidelines. Responsible for communicating business related issues or opportunities to next management level. Responsible for ensuring subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition. Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures. Perform other duties assigned as needed.

Qualifications


This position requires a Bachelor's Degree or RN or PA-C or CNP or equivalent experience. MBA is preferred. A minimum of 5 years clinical experience in electrophysiology, CRM or cardiovascular care is required. Substantial knowledge of Electroanatomical mapping systems and procedures is required, knowledge of CARTO® 3 System is strongly preferred. Must have a proven track record of building business and increasing market share through commercial execution.

Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities are required. The qualified candidate will have outstanding interpersonal and customer relationship-building skills. Must successfully complete all Company training programs and pass the Company certification process, as well as all customer mandated and vendor credentialing requirements. Maintaining at least one of the following industry certifications - IBHRE, RCES for EP CAS role is strongly preferred. Must have and maintain advanced clinical knowledge of cardio ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape. Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.

Advanced computer skills, and the ability to multitask without the direct oversight of manager. Must be willing and able to travel up to 80% overnight locally and regionally within the Area. Required to work in a laboratory setting near or with heavy equipment, ability to lift 60 lbs., and wear protective gear (i.e. lead aprons). Adheres to customer protective, safety, and security protocols. Must have valid driver's license in state of residence and clean driving record.

BE VITAL in your career, Be seen for the talent you bring to your work. Explore opportunities within the Johnson & Johnson Family of Companies.

Primary Location:North America-United States-Florida
Other Locations:North America-United States-Florida-Orlando, North America-United States-Florida-Tampa, North America-United States-Florida-Ft. Lauderdale
Organization: Biosense Webster Inc. (6010)