Wells Fargo''s Consumer Lending Group (CLG) is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every decision and design every product and service --with our customers in mind. If it''s not good for our customers, then it''s not good for Wells Fargo. It starts with you. We must attract, develop, retain and motivate the most talented people --those who care and who work together as partners across business units and functions. We believe everyone on our team is important and deserves respect for who they are and how they contribute to our success. The CLG team includes our home mortgage, home equity, consumer credit card, personal loans and lines, direct auto, dealer services and commercial auto, retail services and education financial services businesses. Join the #1 Mortgage originator and servicer (Source: Inside Mortgage Finance) Our Default Servicing Team: Respectfully engages, understands and advises consumer real estate customers of available solutions to resolve mortgage delinquencies. Property Preservation is seeking a candidate with proven auditing skills to join their team. The selected candidate will play a critical role assisting the Quality Control team, preservation vendors, and other areas of the department. - Will be completing vendor and department audits to ensure policies and procedures are being followed according to SLA''s, investor guidelines, etc. - Will be responsible for trending data and work together with the vendors to get audits into compliance. - Will also be responsible for providing feedback on opportunity of improvement and identify ambiguities in the process. - Will work with Vendors both off site and on site, and other internal Wells Fargo departments to assist in developing new audits.
Basic Qualifications: 6+ months experience in customer service, loan administration, collections, or sales environment.
Minimum Qualifications: - Ability to research and compile basic, operational data. - Proficient with Excel - Excellent database/reporting skills. - Knowledge of preservation/default requirements. - Self motivated, dependable and willing to take initiative - Excellent written and oral communication skills. This position requires compliance with all mortgage regulatory requirements and Wells Fargo''s compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
Preferred Skills: - Property Preservation experience. - Audits experience - Experience with Fidelity applications.
How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psp/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_HM_PRE&Action=A&SiteID=1&Opening=3712864.
WELLS FARGO IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER M/F/D/V.