Quality Assurance Consultant
Coventry is driven to ensure that every person and organization it servers receives the greatest possible value for the health plans. Robust and high quality IT systems are a key tool that the most successful health insurance organizations like Coventry have available to provide customers with a superior level of service and care.
At Coventry a Quality Assurance Analyst provides that valuable and important bridge between business and IT organizations ensuring that our systems are tested and performing to their fullest capabilities while focusing on best practices through our Quality Center of Excellence!
If you are interested in challenging work assignments that will help deliver industry-leading insurance services to our customers, please consider this exciting opportunity!
GENERAL SUMMARY
We are hiring for a Quality Assurance Analyst who will drive in developing and executing test plans, test conditions, and test cases to ensure delivery of quality information systems and/or software programs that conform to organization standards and user requirements. Serves as subject matter expert for assigned area. Provides guidance and leadership to department staff.
ESSENTIAL RESPONSIBILITIES
- Develops comprehensive test conditions and test cases for highly complex information systems and/or software programs. Oversees test execution to ensure proper operation of system/program.
- Reviews complex test results. Drives progress of problem resolution and reports progress to management.
- Develops and performs system performance load and stress test case scenarios.
- Oversees the development of test standards for script development, deployment, and reuse.
- Serves as subject matter and technical expert for assigned areas. Evaluates proposed quality assurance process and software tools. Makes recommendations to management regarding the acquisition and/or implementation of software to increase information systems efficiency.
- Leads quality audits to ensure standards, procedures, and methodologies are being followed.
- Monitors post-implementation system/program performance to prevent reoccurrence of operational issues and ensure efficiency of operation.
- Serves as primary liaison/consultant between the system users and the technical team.
- Provides guidance, coaching, and leadership to department staff.
- Performs other duties as required.
PREFERRED EXPERIENCE
- 2+ years of team leadership
- Global Delivery Model; managing offshore teams
- Test Automation
- Performance Testing
- Database querying (SQL) Qualifications:
JOB SPECIFICATIONS
- Bachelor’s degree or equivalent experience.
- Previous (7-10 years) experience in a quality assurance and/or testing environment.
- Previous experience using test management tools required.
- Demonstrated knowledge of software development life cycle.
- Demonstrated analytical and problem solving skills.
- Working knowledge of common desktop software tools including MS Word and Excel.
- Strong verbal and written communication skills.
PREFERRED EXPERIENCE
- 2+ years of team leadership
- Global Delivery Model; managing offshore teams
- Test Automation
- Performance Testing
- Database querying (SQL)
Coventry Health Care is an Affirmative Action/Equal Opportunity Employer, and we are committed to building a talented and diverse team.
Job: Professionals
Primary Location: Downers Grove, IL, US
Organization: 10800 - Coventry Management Services
Schedule: Full-time
Job Posting: 2012-12-11 00:00:00.0
Job ID: 1212392