Collaborates with other educators, managers, physicians, and other healthcare providers to develop, design, deliver and evaluate/improve education strategies and programs/classes based on member/patient and needs, as well as department, organizational goals/objectives and regulatory needs.
Essential Functions:
- Conducts educational needs assessments to design and develop programs to meet regulatory requirements and organizational, departmental needs.
- Coordinates implements and evaluates programs.
- Communicates and markets education programs to a broad target audience using appropriate methods, and based on identified/assessed needs.
- Makes assessment of physiological and /or functional status using protocols, initiates appropriate interventions.
- Develops individualized member/patient/family education plan focusing on self management, delivers member/patient/family education (individual or group) specific to disease state.
- Provides direct group or one-on-one health education services to members and the public.
- Reviews and recommends high quality, culturally appropriate written and audio visual health content.
- Consults with physicians and other health care providers re: member/patient specific clinical and health related issues and education needs.
- Participates in multi disciplinary care teams and committees.
- Collects data; plans and prepares reports for performance improvement and/or quality assurance audits.
- Makes recommendations for cost/quality strategies, works within budget.
- Serves as expert clinical resource to staff and departments in defining and meeting educational, clinical, quality and cost outcomes and performance measures.
- Participates in establishing department policies and protocols that support regulatory standards (JOINT commission, NCQA, MediCal).
Qualifications:
Basic Qualifications:
- Bilingual (English/Spanish) Level II
- Previous teaching experience required or previous recent experience in education in clinical service area (usually two to five years.)
- Master's Degree preferred.
- CPR instructor preferred.
- Adult learning and behavior change knowledge required.
- Demonstrated ability to utilize interpersonal, written and verbal communication skills and group facilitator/process skills.
- Computer literacy required.
Preferred Qualifications:
- Must be able to work in a Labor/ManagementPartnership environment.
- Must have current: CDE (Certified Diabetes Educator)
- Assessing/teaching patients with diabetes/CAD/CVD, Hypertension, and Chronic Health Conditions. Adult learning theory,and PC applications (microsoft Office/Powerpoint/Excel). Classroom and 1:1 instruction.
Notes:
- Must pass the bilingual assessment test.
- The work schedule varies depending on program needs and requires travel throughout the Riverside Service Area, may required evening and/or weekend work. Must have dependable transportation.
- Will require lifing and moving program supplies that could be up to 50 pounds.
External hires must pass a background check/drug screen.
We are proud to be an equal opportunity/affirmative action employer.