An Equal Opportunity/ Affirmative Action Employer - AA/EOE/M/F/D/V
*****Hours
Monday-Friday
1:30pm-10:00pm (alternating every third weekend)
Must be able to complete New Hire Training from 8am-5pm for the first 3-4 weeks
*****Looking for experienced and aggressive phone sales individuals with "one call closing" experience.*****
Receives inbound and/or places outbound telephone calls to sell home warranties. Promotes the benefits, coverage, and terms of products to potential customers. Converts sales opportunities to assist with company monthly sales goals. Upholds the high standards, guidelines, policies and procedures, especially when interacting with customers. Acquires and maintains knowledge and understanding of product coverage for application in every business transaction. Utilizes all available resources and maintains current and knowledgeable of all AHS policies, procedures and programs; completes required continuing education courses.
Responsibilities
• Receives inbound and/or makes outbound telephone calls to sell home warranties.
• Promotes the benefits, coverage, and terms of products to potential customers
• Converts sales opportunities to assist with company monthly sales goals
• Upholds the high standards, guidelines, policies and procedures, especially when interacting with customers
• Acquires and maintains knowledge and understanding of product coverage for application in every business transaction
• Utilizes all available resources and maintains knowledge of all AHS policies, procedures and programs; completes required continuing education courses
Competencies
• Change Mastery
• Customer Orientation/Positive Impact
• Relationship Building/Sensitivity
• Results Orientation/Sense of Urgency
• Sales Mind-Set/Selling Skills
• The ServiceMaster Commitment
Education and Experience Requirements
• High school diploma or general education degree (GED) is required
• 1-3 years of sales and/or customer service experience and/or training required, or equivalent combination of education and experience
Knowledge, Skills, and Abilities
• Excellent communication skills
• Microsoft Office software applications (Word, Outlook, Excel)
• Ability to work in a team environment
• Math competency
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.