Position Description: The Data Clerk is responsible for providing administrative support to the department.
Requirements:
High school diploma/equivalent is required.
Intermediate level skills with MS Excel such as freezing/unfreezing panes, hiding/un-hiding data, setting print titles & page breaks, linking workbooks, creating external links, re-directing links, customizing toolbars & menus, protecting a worksheet, filtering options, and chart formatting options?
Intermediate level skills with MS Word such as including styles, mail merge, tabs, tables, columns and breaks, graphics, fields, headers and footers, working with margins, page orientation, and spelling/grammar?
Additional Requirements: - Bachelor’s degree in Transportation, Logistics, or Business Administration and prior experience in logistics are preferred.
- Previous experience in customer service or a call center environment preferred.
- Ability to prioritize, organize and accomplish work.
- Candidate must possess strong verbal and written communication skills internally as well as externally.
Responsibilities:
Responsible to receive Inbound and Place Outbound Calls
Customer Service
Exception (via email) Communication
Data Entry
Track and Trace
Perform standard transportation management procedures
Low Visibility Problem Resolution
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
