HireDiversity

 

Reporting to the Human Resources Business Partner, this position will be responsible for a broad range of HR operational services. This position will be the first point of contact for the hourly workforce.  It will provide support on issues relating to employee relations, employment law, compensation/benefits administration, recruitment and selection, as well as administrations of HR policies and programs.  

 

Employee Relations:

As the first point of contact to the hourly workforce, the HR Operations Coordinator will interpret all employee inquiries and work with the HR Business Partner and frontline supervisors for resolution. Responsibilities include policy interpretation, local employee advocacy, and ensuring Unilever's high standard of integrity, while balancing employee and manager customer service.

 

The role delivers all the HR administrative and transaction activities that are not provided by vendors.  Will also administer online exit, IR/ER (handbook/CBA, disciplinary action documentation), garnishments/court orders, subpoena of records, bidding/bumping, pay rate changes (coordination w/ supervisor), and leave and return to work procedures.

 

Talent Management:
Provides support for HR activities relating to recruitment and performance management.  Assist Line Managers in the recruitment & testing of hourly employees utilizing college recruiting and third-party recruiting services.  Partner with Line Managers to manage the selection and on-boarding for new hires. 

 

HR Processes:
Responsible to develop and maintain deep knowledge of all key HR Tools, systems and processes.   These include PeopleSoft, Learning Management System, Talent Management System, Unilever portal, and other related HR processes and tools.

 

Challenges:

One of the main challenges of this role is to keep a local customer service mindset while keeping overall Unilever strategy in mind.

Managing and prioritizing the workload of multiple customers.

Fully understanding and navigating through the Unilever systems/ processes and staying on top of changes. Ensures compliance with Federal and State

Employment regulations.

 

Develop a mindset of embracing change and continuous improvement. Constant change is a way of working and adapting to the changes along with being a positive change agent is a critical challenge in this role. Develop an atmosphere which allows for the full creativity and engagement of all employees.

 

Educate employees to self-manage their HR Services and engage with our provider Enterprise Support HR Services as required.  The HR Operations Coordinator will be challenged to not perform the work that should be done by outsourced HR Services but rather must use the existing processes including the issues management and escalation processes.

 

Bachelor's Degree Required.
PHR or SPHR preferred.
Minimum 2 years HR experience preferred. 
Individual must be able to multi-task in a fast paced environment.
Exhibits professional written and oral communication skills through written correspondence and verbal communication.

 

Unilever offers a competitive compensation package which includes: Medical & Dental Plans, Life Insurance, including eligible spouses, domestic partners & children; Health Care Flexible Spending, Dependent Care, Retirement & Savings Plans, Tuition Reimbursement, Paid Vacation and Holidays. 

 

Please note: as part of the job application, you will be asked to complete an online assessment. Completion of the assessment is mandatory in order to be considered. Please allow yourself plenty of time to complete both the application and assessment.  If the assessment is filled out partially or not at all, it will adversely affect the progress of your application. Please be aware that you will have to complete the assessment at once as you will be unable to return to it later. 

 

Unilever is an equal opportunity employer.  It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

Employment is subject to verification of pre-employment drug-screening results and background investigation.