QA Assurer Marie-Pier Allard (514)848-1615 WorkLevelJC16 | |||
I. Position Summary | |||
Provide expertise and support to the Plant in quality related issues. This includes day to day administration of HACCP, GMP, and other QA programs to ensure outstanding performance and compliance with internal and external regulations. Act as QA expert to support the plant management team and other in-plant teams to assist them in improving performance and decreasing quality related issues, holds, etc. | |||
Il. Position Responsibilities | |||
1. Responsible for intensively evaluating raw materials, work in process and finished goods to monitor quality of products. Work closely with all departments (maintenance, production, R&D, purchasing) to identify and rectify any quality defects in products. Provides feedback to the site through regular communication and works to a decrease in customer complaints. 2. Provide technical support to manufacturing and R&D as required to assess Quality of finished product. This could involve product testing as required. 3. Investigate customer complaints and forward written response to customer service. 4. Co-ordinate with outside warehouse to ensure product is dispositioned as per QA instructions in a timely manner. Monthly held lot report is issued to production and upper management. Report is used to track product quality KPI. 5. Investigate all product quality non-conformances. Assist in Consumer Safety investigations as required. 6. Be aware of allergen issues that may affect Consumer Safety when entering formulas into SAP. Incorrect entry may cause wrong ingredients to be added and result in an allergen problem. 7. Assist production in investigating Defective Materials and in follow up with suppliers. 8. Responsible for communicating Consumer Safety issues so that prompt corrective action is taken. 9. Perform mock recalls or traceability exercises. 10. Organoleptic, analytical and physical testing of raw materials, work in process and finished products. 11. Microbiology testing when required for covering vacation and sick days. | |||
Ill. Challenges | |||
1. Managing union relations in an environment focused on flexibility and cost effectiveness. 2. Driving the importance of quality in an environment of speed, cost savings and production demands.Influencing others that do not report to this position, both at lower, similar or higher levels in the organization. 3. Ability to work various shifts (Morning, Afternoon and Night). Ability to work overtime and weekends when needed. | |||
IV. Scope | |||
This position helps to drive the quality culture for the site - 120 hourly and 40 salaried employees. | |||
V. Knowledge | |||
Education | Bachelors Degree and/or a diploma in a quality related field (i.e. Microbiology) | ||
Experience | 3-5 years experience managing QA systems/compliance in a food manufacturing environment. | ||
VI. Skills | |||
1. Knowledge of QA systems, microbiology, HACCP, GMP is critical. 2. TPM and Certification in Acidified Foods Manufacturing is ideal. 3. Excellent written and verbal skills. 4. Demonstrated ability to support large-scale change activities. 5. Excellent computer skills including Word, Excel, Powerpoint and Outlook is a must. 6. Knowledge on CFIA-FSEP/ISO requirements is an asset. | |||
Growth Mindset | |||
Consumer and Customer Focus | X | ||
Bias for Action | X | ||
Accountability and Responsibility | X | ||
Building Talents and Teams | |||
Responsibilities with other Programs and/or Systems
-Attend, participate, and complete the required trainings for the programs implemented in the company
-Participate and / or support in the Internal and External Audits
-Periodically review the documents from my area to keep them updated
-Use or wear equipments and PPE's (personal protective equipment) required to conduct the task/ activity in a safe manner
-Be knowledgeable and comply with Unilever's rules and procedures as well as applicable standards and regulations
-Promptly report and correct, if possible, all unsafe acts and conditions
-Identify and report hazards
-Not use or operate any equipment, machine device or thing or work in a manner that may endanger -himself or others
-Not engage in any prank, contest, feat, strength, unnecessary running or rough and inappropriate conduct
-Promptly notify of any work-related injuries and doctors visits for work-related problems
-Assist fellow employees with understanding and following safe work practices and regulations
By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.
Unilever is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws.
Unilever is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws.